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What is Rhino Support?
Customers tend to abandon their shopping carts for several key reasons, and leveraging live chat can effectively alleviate concerns regarding pricing since shoppers commonly compare prices; engaging them in conversation not only builds trust but also promotes sales. Furthermore, many customers partake in window shopping, looking for details on available colors and sizes, while issues during the checkout process can discourage them from following through with their purchases; therefore, offering support during this stage is vital. Providing discounts through chat can also serve as a compelling incentive, nudging hesitant buyers toward finalizing their transactions. Reflecting on your own encounters with live chat may reveal its importance, especially if you were either looking to purchase or needed assistance with a service. Unlike waiting on hold for extended periods, live chat often offers a more immediate and convenient solution, leading to enhanced customer satisfaction. Ultimately, facilitating easy and efficient communication for customers can significantly boost both sales and brand loyalty, demonstrating the value of this tool in modern retail. By prioritizing the needs of the customer, businesses can create a more positive shopping experience that encourages repeat visits.
What is AIhelp?
Meeting customer expectations by providing quick and effective solutions is vital for success. AIHelp enables you to deliver customized support exactly when and where it is required, fostering customer satisfaction and loyalty. With AIHelp, you can enhance the support experience and modify any workflow, as the platform is designed to handle complex business needs while being flexible enough to grow alongside your organization. The mobile application boasts a comprehensive SDK messaging and Chat API for mobile assistance, featuring numerous built-in tools such as In-App Messaging, AI Chat Bots, operational integration, Push Notifications, Smart Auto-Forms, and more. Presently, many games and applications leverage AIHelp’s SDK, which has played a crucial role in boosting their rankings and retaining users. We prioritize staying ahead of technological trends and actively participate across various support channels, ensuring seamless integration with all major platforms. Our dedication to progress allows us to consistently improve our services, empowering businesses to succeed in an increasingly competitive environment. Additionally, AIHelp's user-friendly interface makes it easy for businesses to implement and utilize these advanced features effectively.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$ 97 per month
Free Trial Offered?
Free Version
Pricing Information
$0.05 per ticket
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Rhino Support
Date Founded
2010
Company Location
United States
Company Website
www.rhinosupport.com/newchat/RS-tour/help-desk2.php
Company Facts
Organization Name
ShareFun Network
Date Founded
2014
Company Location
China
Company Website
aihelp.net
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management