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Intelligent Reach

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What is Richpanel?

Over 500 businesses utilize the Customer Support & Helpdesk software every day, designed specifically for rapidly growing companies that aim to expand without increasing their workforce. This innovative software allows you to address up to 50% of customer inquiries before they escalate to agents, enabling the creation of tailored self-service flows that facilitate growth without the necessity of hiring additional staff. Gone are the days of toggling between multiple tabs, as Richpanel presents customer and order information in a comprehensive context alongside each ticket, significantly streamlining agents' efficiency. Integration is seamless, with compatibility for platforms like Shopify, Shopify Plus, and Magento. Furthermore, you can oversee all your support channels from a singular interface, allowing customers to reach out through chat, email, Facebook, Instagram, phone, or SMS, while you manage their requests from a visually appealing dashboard. Additionally, the platform enhances productivity through automation, enabling you to gather visitor emails, set expectations for response times, qualify incoming inquiries, and route them based on skill set. This comprehensive and flexible reporting system features an aesthetically pleasing user interface, ultimately boosting team productivity, increasing revenue potential, and enhancing overall customer satisfaction. With such capabilities, businesses can not only streamline their support processes but also foster stronger relationships with their customers.

What is Intelligent Reach?

We support retailers, leading brands, and their digital agencies in significantly boosting their online revenue by optimizing product data. The effectiveness of your e-commerce endeavors hinges on the quality of your product data feeds. Intelligent Reach empowers you with comprehensive management of your product feeds, enabling you to effortlessly enhance online sales across more than 1,500 marketplaces and channels. With our platform, you can design data feeds customized for any specific channel, conduct impactful tests to elevate offsite product visibility, and efficiently market your products on various platforms—all from a single, user-friendly interface. This streamlined approach not only saves time but also maximizes your reach and potential earnings in the digital marketplace.