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What is Ringly?
Elevate your customer service experience by implementing a human-like AI phone agent that answers calls instantly and operates 24/7. This advanced AI can manage interactions with thousands of customers at the same time, addressing inquiries and providing timely updates on order statuses. You have the flexibility to customize various aspects of the agent, including its language, voice, gender, background sounds, speed, and degree of engagement, making it perfectly tailored to your business needs. By simply providing instructions, you can utilize adjustable templates that fit your specific tasks. In scenarios where human interaction is essential, the AI can effortlessly transfer the call to the appropriate representative. Additionally, you will gain access to call recordings, transcripts, and detailed analytics, giving you the ability to evaluate each customer interaction thoroughly. If your needs exceed our standard capabilities or if you are interested in unique features or integrations, please contact us to develop a tailored plan. With our AI calling assistant, your e-commerce business will flourish, ensuring that every customer interaction is meaningful and appreciated, thereby nurturing a strong bond with your clients. This cutting-edge solution not only simplifies communication but also significantly enhances the overall experience for your customers, reinforcing your commitment to exceptional service. The implementation of this technology will set your business apart in today's competitive landscape.
What is IBM watsonx Orders?
Elevate the operational efficiency of your restaurant through the implementation of AI that adeptly handles even the most complex orders. IBM watsonx Orders functions as an AI-powered voice assistant that expertly captures orders from drive-thru patrons and swiftly relays them to the payment area. It is designed to navigate a variety of scenarios, including loyalty programs and mobile orders, while being thoroughly informed about customization choices for each menu item. Moreover, it stays updated on the current availability of items on the menu. This dependable AI voice assistant significantly enhances the ordering experience for both customers and staff alike. On average, watsonx Orders autonomously processes 87% of orders, even those with detailed customizations, mobile pickups, and loyalty program codes; it also has the capability to effortlessly hand off to a human team member when needed. Comparable to a seasoned employee, watsonx Orders is not only friendly but also effective, minimizing unnecessary dialogue to maximize throughput and achieving rates of up to 150 vehicles per hour in a dual-lane drive-thru. This cutting-edge solution not only streamlines restaurant operations but also boosts customer satisfaction by cutting down wait times and enhancing order accuracy, making it a valuable asset in today’s fast-paced dining environment. By integrating this technology, restaurants can ensure a more efficient workflow and a better overall experience for their patrons.
Integrations Supported
BigCommerce
IBM watsonx Code Assistant
IBM watsonx.ai
Magento
Shopify
Squarespace
Webflow
Wix
WooCommerce
Integrations Supported
BigCommerce
IBM watsonx Code Assistant
IBM watsonx.ai
Magento
Shopify
Squarespace
Webflow
Wix
WooCommerce
API Availability
Has API
API Availability
Has API
Pricing Information
$69 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Ringly
Company Location
Netherlands
Company Website
www.ringly.io
Company Facts
Organization Name
IBM
Date Founded
1911
Company Location
United States
Company Website
www.ibm.com/products/watsonx-orders