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What is Risk Manager?

The Risk Manager software utilizes Microsoft SQL Server, which allows for the creation of customized views and queries that facilitate efficient reporting. It also accommodates ODBC-compliant applications, which means users are not dependent on ERIC Systems. The software is continuously enhanced, with regular updates being implemented to improve functionality. We adopt a simple approach to these updates by offering new versions at no additional cost as part of our standard technical support agreement. Each user is assigned specific financial limits for check and reserve transactions, meaning any amounts that exceed these limits trigger acknowledgment controls based on total payments made and total thresholds established at the enterprise level. Moreover, our development strategy for improving program features and standard reports is heavily influenced by client feedback, ensuring that the software adapts to fulfill their requirements effectively. This ongoing commitment to client engagement not only helps the Risk Manager stay relevant but also ensures it is a valuable tool in an evolving business landscape. By prioritizing user experience, we aim to provide a software solution that consistently meets the demands of its users.

What is CaseworksPro?

CaseworksPro is an affordable online system for managing claims, specifically crafted to address the varied needs of claims processing. Developed by Insurance Technology Solutions, this platform caters to the claims departments of insurance carriers, self-insured retentions (SIRs), and third-party administrators (TPAs). Featuring an intuitive interface, CaseworksPro offers numerous functionalities, including workflows designed for SIR clients, the capability to collect policy information, options for individual and scheduled payments, customizable access permissions for users, check printing features, electronic reporting tools, and the collection of NCCI and ISO statistical codes. Its all-encompassing design empowers all parties involved to handle claims efficiently while adhering to regulatory requirements. As a result, CaseworksPro stands out as a crucial asset in the realm of claims administration, enhancing operational efficiency and compliance. Moreover, the platform’s adaptability ensures it can evolve alongside the changing landscape of the insurance industry.

Media

Media

Integrations Supported

Litify

Integrations Supported

Litify

API Availability

Has API

API Availability

Has API

Pricing Information

$19995.00/one-time
Free Trial Offered?
Free Version

Pricing Information

$25000.00/one-time
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ERIC Systems

Date Founded

1982

Company Location

United States

Company Website

www.ericsys.com

Company Facts

Organization Name

Insurance Technology Solutions

Date Founded

2000

Company Location

United States

Company Website

www.caseworkspro.com

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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