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What is RiskGuard?
Address the complexities of advanced location fraud methods that can bypass existing GeoIP solutions, such as account hijacking and automated bot attacks. By integrating location verification processes, you can enhance your ability to identify actual fraud while reducing both false positives and false negatives. Revamp your current fraud and risk management systems by leveraging advanced location data indicators. The technology is equipped to detect sophisticated location spoofing strategies, including the use of VPNs, data centers, anonymizers, proxies, and Tor exit nodes. Moreover, it can detect when a smartphone's "home" location data is manipulated during the formation of synthetic identities. It also provides historical location information for users or devices to aid in resolving chargeback disputes. In addition, it creates a distinctive fingerprint for each method of location fraud identified, allowing you to flag subsequent transactions that display similar behaviors. This all-encompassing strategy not only fortifies your defenses but also significantly improves your overall security framework against the constantly changing landscape of fraud techniques, ensuring your systems remain resilient and adaptive. By continuously monitoring and updating these detection methods, you can stay one step ahead of potential threats.
What is ACI Case Manager?
No matter if a fraud incident is genuine or incorrectly identified, the approach banks take in managing customer experiences is crucial. It is vital to provide your fraud investigation team with a well-rounded set of tools to address any obstacles while keeping customer satisfaction at the forefront. Analysts should be equipped to assist customers effectively and comprehensively when verifying instances of fraud. Streamlining case creation processes by utilizing account and contact details from ACI Fraud Management is essential. Moreover, enhancing communication with customers can be achieved by using customizable templates that integrate dynamic data selections. Centralizing case information enables flexible searching and the ability to append data as needed. Adjusting the workflow for fraud analysts can simplify case management, which in turn accelerates the processing times of cases within the organization. The incorporation of dynamic data enrichment, along with visual displays and structured workflows, helps establish guided procedures, integrated prompts, and resources that can assist investigators throughout their research and decision-making phases. Consequently, this strategic approach not only boosts operational efficiency but also cultivates a more favorable customer experience when dealing with fraudulent activities. Ultimately, prioritizing both effective fraud management and customer service can lead to lasting trust between banks and their clients.
Integrations Supported
Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
DMSFACTORY DocumentsPipeliner
Datacard Secura
Entrust Certificate Hub
Integrations Supported
Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
DMSFACTORY DocumentsPipeliner
Datacard Secura
Entrust Certificate Hub
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
GeoComply
Date Founded
2011
Company Location
Canada
Company Website
www.geocomply.com/products/risk-guard/
Company Facts
Organization Name
ACI Worldwide
Date Founded
1975
Company Location
United States
Company Website
www.aciworldwide.com/solutions/case-manager
Categories and Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
Categories and Features
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles