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What is Riskonnect Claims Management?
Riskonnect Claims Management Software is a powerful enterprise solution built to automate, streamline, and optimize the entire claims management process from intake through closure. The platform centralizes claims information, workflows, communications, and analytics into a single system that improves efficiency, visibility, and collaboration across organizations. Users can simplify incident and claim intake with intuitive mobile forms, automated notifications, instant data validation, and real-time access to important information. The software supports advanced functionality including electronic injury reporting, assignment triage, reserve management, adjudication workflows, settlement processing, subrogation tracking, and return-to-work coordination. Riskonnect leverages machine learning and AI-driven predictive analytics to help organizations identify litigation risks, estimate claim durations, uncover recovery opportunities, and proactively address high-risk or dormant claims. The system also enables businesses to automate repetitive tasks, reduce manual data entry, and streamline communication between adjusters, claimants, insurers, healthcare providers, and third-party administrators. Regulatory compliance tools help organizations stay aligned with workers’ compensation requirements and other industry regulations by supporting electronic filing processes and monitoring compliance obligations. Businesses can integrate the platform with more than 900 external systems and data sources, creating a more connected and accurate claims management environment. Real-time dashboards and customizable reporting tools allow organizations to monitor claims performance, analyze trends, and make data-driven decisions that improve operational outcomes. Riskonnect’s collaboration features help stakeholders manage deadlines, track action items, share relevant claim details, and accelerate claims resolution while maintaining transparency throughout the process.
What is Complete Claims?
Claims adjudication services encompass a variety of sectors such as medical, dental, vision, and prescription claims, along with both short and long-term disability cases. These services can be accessed on-site with a license or through a hosted application model (ASP). Powered by Microsoft technology, the system employs an SQLServer database and a Windows front end for optimal performance. Our customer service team is highly esteemed, comprised of healthcare claims experts with at least 12 years of experience in the industry. Every support request is documented, allowing clients to track their status online. The system includes a plan copy and modification feature that enables quick implementation of changes. Auto-adjudication is facilitated through benefit codes built on business rules that take into account over 25 variables related to both claims and claimants, all processed by the adjudication engine. Submissions can be made in various formats, including scanned images, EDI, or traditional paper submissions. The system adheres to HIPAA EDI 5010 transaction sets, guaranteeing secure and efficient processing. Furthermore, re-pricing fees and UCR schedules can be entered into the system ahead of their effective dates, while the date-driven logic ensures re-pricing is executed based on the service date, enhancing the overall workflow of claims processing. This comprehensive solution not only streamlines claims management but also significantly improves client satisfaction and operational efficiency.
Integrations Supported
Rayven
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Riskonnect
Date Founded
2007
Company Location
United States
Company Website
riskonnect.com/claims-management-software/
Company Facts
Organization Name
Complete Health Systems
Company Website
completehealthsys.com/claims/
Categories and Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration
Insurance Claims Management
CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting
Categories and Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration