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What is River Cities?

Effortlessly transfer data from CSV files and Excel spreadsheets without the inconvenience of manually entering your information again. Any software that has the capability to export data can also import it without issue. You can easily provide information about your clients, products, and sales activities. Furthermore, this system works in conjunction with other River Cities Software products, negating the necessity for imports if you are using their accounting or service tools. The method for calculating points can differ based on the category of items sold; for example, various calculations may be applicable depending on the purchase location, whether an item is refurbished, or the nature of the business, such as a restaurant compared to a bar. Points may be calculated using a range of metrics, including total sales, expenses, and profits, which means that basing points on profit can yield greater rewards for higher-margin items. In addition, specific point calculations are tailored for service calls, allowing individual service contracts to utilize distinct calculations for both base fees and extra charges per page, further enhancing the customizability of the rewards program. This level of flexibility guarantees that every component of your sales and service operations can be adjusted to align perfectly with your unique business requirements, ensuring maximum efficiency and satisfaction.

What is ES Engage?

Customized promotions for online consumers can be optimized by analyzing immediate purchasing behaviors, which reduces the need for sweeping discounts that can undermine profit margins. By identifying the best times to address consumer intent, companies can significantly decrease rates of cart abandonment, increase the average value of shopping carts, and turn first-time visitors into loyal customers. It's essential to avoid providing discounts to shoppers who are already inclined to make a purchase. At ES Engage, we specialize in crafting personalized, real-time promotions that connect on a personal level, resulting in higher engagement, increased sales, and strengthened brand loyalty. Are you curious about the outcomes? Our pay-for-performance structure guarantees that we generate revenue only when you do. Our innovative system enables real-time scaling of one-on-one promotions while preventing unnecessary discounts for consumers ready to buy, which helps to lessen reliance on ineffective mass promotions that can damage profit margins. This method not only enhances your financial performance but also cultivates deeper relationships with your clientele, ensuring a more satisfying shopping experience. With these strategies in place, businesses can create a win-win situation for both their profits and their customers.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per user per month
Free Trial Offered?
Free Version

Pricing Information

$1 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

River Cities Software

Date Founded

1983

Company Location

United States

Company Website

www.river-cities.com

Company Facts

Organization Name

Exchange Solutions

Date Founded

1996

Company Location

United States

Company Website

www.exchangesolutions.com/es_engage-2/

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

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