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What is River Cities?

Effortlessly transfer data from CSV files and Excel spreadsheets without the inconvenience of manually entering your information again. Any software that has the capability to export data can also import it without issue. You can easily provide information about your clients, products, and sales activities. Furthermore, this system works in conjunction with other River Cities Software products, negating the necessity for imports if you are using their accounting or service tools. The method for calculating points can differ based on the category of items sold; for example, various calculations may be applicable depending on the purchase location, whether an item is refurbished, or the nature of the business, such as a restaurant compared to a bar. Points may be calculated using a range of metrics, including total sales, expenses, and profits, which means that basing points on profit can yield greater rewards for higher-margin items. In addition, specific point calculations are tailored for service calls, allowing individual service contracts to utilize distinct calculations for both base fees and extra charges per page, further enhancing the customizability of the rewards program. This level of flexibility guarantees that every component of your sales and service operations can be adjusted to align perfectly with your unique business requirements, ensuring maximum efficiency and satisfaction.

What is Netbookings?

Netbookings stands out as a highly adaptable and flexible software solution, particularly beneficial for businesses with diverse offerings. It is especially effective for enterprises that provide a range of services such as lodging, spa treatments, and tours, requiring a comprehensive system to manage and package their products efficiently. Our suite of integrated modules encompasses Accommodation and Hot Springs & Bathing, Spa & Beauty, Camping & Backpackers, Events, Tours & Activities, Entry Ticketing, Memberships, Gift Voucher (POS), and an Online Retail Shop. We provide more than just a booking platform; we deliver an all-encompassing business management service tailored to meet our clients' needs. We actively seek feedback and suggestions from our clients, and many of our system improvements arise directly from their insights. Our commitment to exceptional customer service sets us apart, as we connect with businesses through phone or video chat to ensure they receive personalized assistance with their Netbookings account. This relationship-driven approach helps us adapt and enhance our offerings continually.

Media

Media

Integrations Supported

Tyro EFTPOS

Integrations Supported

Tyro EFTPOS

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per user per month
Free Trial Offered?
Free Version

Pricing Information

$0/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

River Cities Software

Date Founded

1983

Company Location

United States

Company Website

www.river-cities.com

Company Facts

Organization Name

Netbookings

Date Founded

1997

Company Location

Australia

Company Website

netbookings.com.au

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Medical Spa

Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Salon

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Spa

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

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