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What is Rooam?

Rooam provides a contactless payment solution that integrates smoothly with existing POS systems, removing the necessity for any additional hardware. This cutting-edge platform enables guests to easily open and close tabs without touching a credit card, and it does not require any app downloads. By offering a modern mobile web experience, patrons can settle their bills straight through their web browsers, enhancing convenience. With more partnerships than any other contactless payment provider in the country, Rooam empowers bartenders and servers to focus more on guest service rather than transaction processing. Customers using Rooam generally spend 30% more and leave tips that are 25% higher than the average. The integration with current POS systems is straightforward, with no hidden fees for extra equipment or complicated ordering procedures. Moreover, Rooam allows for the acceptance of Apple Pay and Google Pay at no additional costs or hardware requirements, with plans to incorporate Venmo and PayPal soon. Every transaction processed through Rooam meets stringent security standards, being certified as Level 1 PCI DSS compliant, which ensures that both merchants and customers can conduct transactions securely. This high level of compliance not only safeguards sensitive information but also significantly boosts trust in the Rooam platform, making it a reliable choice for modern payment solutions. Furthermore, the ease of use and security features make Rooam an attractive option for both businesses and their clientele.

What is Alliants?

An innovative platform that integrates messaging capabilities with concierge services, streamlining communication and travel arrangements to boost customer satisfaction. It allows for proactive engagement with guests through their preferred platforms, including WhatsApp, WeChat, Facebook Messenger, LINE, SMS, your hotel's mobile application, and websites, among others. The system enables effortless management of conversations across your hotel while empowering guests to communicate in over 100 languages. This platform enriches the messaging experience throughout the guest journey, from the time before they arrive until after they depart. Guests benefit from a truly contactless experience, which encompasses features such as contactless check-in and check-out, mobile keys, digital folios, personalized suggestions, management of requests, and real-time itineraries customized for their preferences. By adopting this all-encompassing strategy, every interaction becomes not only efficient but also significantly enhances the guest experience, ensuring that each visit is memorable and free of complications. Additionally, this level of service fosters a strong sense of loyalty, encouraging guests to return for future stays.

Media

Media

Integrations Supported

Aloha EPOS
Apple Pay
Fishbowl
Flexa
Focus
Google Pay
Heartland Restaurant
Lightspeed Restaurant
POSitouch
Paytronix
Toast

Integrations Supported

Facebook Messenger
Infrasys POS
LINE
WeChat
WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Online Training

Company Facts

Organization Name

Rooam

Date Founded

2015

Company Location

United States

Company Website

rooam.co

Company Facts

Organization Name

Alliants

Date Founded

2009

Company Location

United Kingdom

Company Website

www.alliants.com

Categories and Features

Online Ordering

Not specified

Payment Processing

Not specified

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Hotel Keyless Entry

Not specified

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