Ratings and Reviews 3 Ratings

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features
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support

Ratings and Reviews 1 Rating

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features
design
support

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What is RoomRaccoon?

RoomRaccoon is a cutting-edge, comprehensive Hotel Management System that is relied upon by numerous independent properties worldwide. This robust cloud-based platform utilizes intelligent automation to optimize property operations, increase revenue, and improve the overall guest experience. With RoomRaccoon, hotel operators can utilize a single platform that combines property management, channel management, a booking engine, and a payment system, all in one convenient location! Additional features encompass housekeeping management, revenue optimization, upselling opportunities, online check-in, and much more. The system is designed to be user-friendly and intuitive, ensuring that all users can navigate it with ease, and it also provides exceptional customer support if assistance is necessary. You can experience all these benefits by trying it out for free for 14 days, allowing you to see firsthand how it can transform your hotel operations.

What is EZcare?

Housekeeping, inspections, maintenance, inventory management, linens, and guest and owner portals are merely the starting point; the system is crafted to be both user-friendly and flexible. Easily scale a comprehensive linen and amenities program, catering to both small and large laundry operations with ease. It integrates effortlessly with leading property management software, facilitating smooth data transfers. Prioritizing continuous and immediate communication with on-site staff ensures that information is both timely and accurate. Quickly implement necessary measures to effectively manage protocols as they arise. With EZCARE, business intelligence is always at your fingertips, featuring a suite of tools focused on feedback that enables your entire team to work collaboratively on a unified platform. Unify your operations team to boost guest satisfaction and deliver exceptional service. The system also boasts robust job scheduling tailored to your needs, accompanied by real-time task tracking. Field personnel can swiftly report issues through the mobile app, ensuring that cleaning, inspections, and maintenance adhere to your personalized guidelines. This comprehensive approach not only optimizes operations but also cultivates a more productive working atmosphere, ultimately leading to higher standards of service and improved guest experiences. With the proper tools in place, your team can focus on what truly matters—providing memorable stays for your guests.

Media

Media

Integrations Supported

Airbnb
Akia
Barefoot Agent
Beonprice
CHIDESK
DATEV
DigitalGuest
Duve
Escapia
Expedia
GuestRevu
Mr. Winston
OpenKey
RoomPriceGenie
TallOrder
Toast POS
Tripadvisor
Vrbo
Whistle
Xero

Integrations Supported

Airbnb
Akia
Barefoot Agent
Beonprice
CHIDESK
DATEV
DigitalGuest
Duve
Escapia
Expedia
GuestRevu
Mr. Winston
OpenKey
RoomPriceGenie
TallOrder
Toast POS
Tripadvisor
Vrbo
Whistle
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$180
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RoomRaccoon

Date Founded

2017

Company Location

Netherlands

Company Website

roomraccoon.com

Company Facts

Organization Name

EZcare

Date Founded

2002

Company Location

United States

Company Website

www.ezcare.io

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Categories and Features

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

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