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What is Roundtable?

Surveys are an efficient way to collect insights from customers, yet they often involve high costs and require a significant amount of time. Designing a comprehensive survey can span several months, and even after investing heavily in data collection, you still face the daunting task of sifting through irrelevant responses to extract meaningful insights. At Roundtable, we utilize your data to develop sophisticated AI models that accurately reflect your customer demographics. These models allow you to perform simulated customer surveys in just seconds, revolutionizing the traditional feedback process. This cutting-edge method facilitates the rapid testing of new ideas and provides nearly instantaneous feedback, all while significantly reducing costs. You can choose a plan tailored to your specific needs, and each credit you purchase allows for the simulation of answers to one question, based on your customized model. Consequently, our service not only enhances the efficiency of your feedback collection but also ensures substantial savings, making it an ideal solution for businesses looking to optimize their customer insights. By adopting this innovative approach, you can stay ahead in understanding your market and improving your offerings.

What is Marcom Robot Customer Feedback Tool?

Collect and assess customer feedback through online surveys that measure CSAT, CES, and NPS. Marcom Robot's feedback software makes it easier to grasp customer sentiment, gauge loyalty, and reveal authentic views regarding your products, services, or team interactions. Unlike other customer feedback solutions, Marcom Robot stands out by providing crucial features, a user-friendly experience, and cost-effective pricing plans. Furthermore, Marcom Robot allows for both single-question and multi-question surveys, ensuring a thorough collection of feedback. This comprehensive tool empowers you to design, launch, analyze, and address customer feedback efficiently. With the ability to create and distribute one-click surveys in mere minutes, you can utilize interactive formats such as smiley faces, thumbs up/down, star ratings, and more. Our user-friendly survey builder enables you to craft multi-question surveys with various formats, including single-choice, multiple-choice, yes/no options, and radio buttons. You also have the convenience of ready-to-use templates for CSAT, CES, and NPS surveys, further simplifying the feedback process. Explore the ease of boosting customer engagement and satisfaction by leveraging the innovative features Marcom Robot has to offer, and watch as your insights turn into actionable strategies.

Media

Media

Integrations Supported

ActiveCampaign
Adobe Marketo Engage
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Salesforce
Salesforce Marketing Cloud Account Engagement
Zapier

Integrations Supported

ActiveCampaign
Adobe Marketo Engage
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Salesforce
Salesforce Marketing Cloud Account Engagement
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$1,000 per month
Free Trial Offered?
Free Version

Pricing Information

$16 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Roundtable

Company Website

roundtable.ai/

Company Facts

Organization Name

Marcom Robot

Company Location

United States

Company Website

www.marcomrobot.com/customer-feedback-tool

Categories and Features

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

NPS

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