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What is S2K eBusiness OnCloud?

S2K eBusiness OnCloud harnesses the power of IBM WebSphere Portal technology to create a customized and engaging online experience for your clientele, ensuring they can easily access the necessary applications and information. The platform incorporates advanced responsive design techniques, which allow it to operate flawlessly on any device, thus enabling customers to conduct business transactions whether they are on a desktop or a mobile device. Users can effortlessly explore a variety of offerings, including details on product features, pricing, and stock levels. In addition, they are able to execute transactions across multiple applications and access enterprise data instantly. A significant number of customers show a preference for self-service solutions instead of direct interactions with staff, as these online options not only save time but also improve accuracy, enhance customer retention, and build loyalty. By providing self-service functionalities, your sales team is empowered to focus on strategic initiatives, leading to increased business achievements. This transition towards self-service channels not only meets the shifting demands of consumers who value convenience, but it also positions your business favorably in a competitive market. Additionally, embracing this model can lead to improved operational efficiency and a more streamlined customer experience, further solidifying your organization's success in the digital landscape.

What is InsurLink?

InsurLink provides clients with 24/7 digital self-service capabilities, ensuring they have access to critical information which results in heightened client satisfaction, minimized Errors and Omissions (E&O) risks, and allows advisors to dedicate more time to business development. This narrative illustrates how InsurLink assisted Amaden Gay Agencies in significantly reducing response times for simple inquiries, enhancing the security of document exchanges, and reinforcing the agency-client relationship through self-service functionalities. In today's fast-paced environment, clients expect immediate responses to their inquiries, tailored to their schedules and preferences. Consequently, it is essential to cultivate a contemporary and intuitive digital client experience that meets the demand for accessible, mobile, and secure services, ultimately driving improved profitability and client retention. By adopting digital technology in your business processes, you can not only meet customer needs effectively but also enrich their overall interaction with your agency. Such a strategic shift not only serves the interests of clients but also equips your firm to thrive in a competitive market for years to come, ensuring long-term success and adaptability.

Media

Media

Integrations Supported

Certificial
MarkMagic
SupplyMover

Integrations Supported

Certificial
MarkMagic
SupplyMover

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VAI

Date Founded

1978

Company Location

United States

Company Website

www.vai.net

Company Facts

Organization Name

Vertafore

Date Founded

1969

Company Location

United States

Company Website

www.vertafore.com/products/insurlink

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

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