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What is S2K eBusiness OnCloud?

S2K eBusiness OnCloud harnesses the power of IBM WebSphere Portal technology to create a customized and engaging online experience for your clientele, ensuring they can easily access the necessary applications and information. The platform incorporates advanced responsive design techniques, which allow it to operate flawlessly on any device, thus enabling customers to conduct business transactions whether they are on a desktop or a mobile device. Users can effortlessly explore a variety of offerings, including details on product features, pricing, and stock levels. In addition, they are able to execute transactions across multiple applications and access enterprise data instantly. A significant number of customers show a preference for self-service solutions instead of direct interactions with staff, as these online options not only save time but also improve accuracy, enhance customer retention, and build loyalty. By providing self-service functionalities, your sales team is empowered to focus on strategic initiatives, leading to increased business achievements. This transition towards self-service channels not only meets the shifting demands of consumers who value convenience, but it also positions your business favorably in a competitive market. Additionally, embracing this model can lead to improved operational efficiency and a more streamlined customer experience, further solidifying your organization's success in the digital landscape.

What is Knovvu Text-to-Speech?

Transform your customer engagements by delivering tailored and lifelike experiences that enhance their conversational journeys. By leveraging advanced speech synthesis technology, we provide voices that connect with customers on a personal level, making their interactions more enjoyable. This technological advancement greatly improves self-service rates in customer-oriented initiatives. While Text-to-Speech (TTS) technology is essential for effective self-service applications, it is vital for the voice to sound human-like to genuinely enhance the overall user experience. With over twenty years of experience in this domain, our TTS voices can interact with customers as seamlessly as a live agent would. When customers navigate through systems with ease, it fosters greater automation in processes and elevates self-service rates. This efficiency not only saves valuable time for agents but also leads to a significant reduction in operational costs. Ultimately, TTS serves as a revolutionary technology that transforms written text into natural-sounding speech, allowing businesses to create superior self-service applications while enriching customer experiences. Therefore, adopting TTS technology can be a pivotal strategy for organizations looking to enhance their customer service effectiveness and overall satisfaction levels. Additionally, companies embracing this innovation can expect to see a noticeable improvement in customer loyalty and engagement.

Media

Media

Integrations Supported

MarkMagic
SupplyMover

Integrations Supported

MarkMagic
SupplyMover

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VAI

Date Founded

1978

Company Location

United States

Company Website

www.vai.net

Company Facts

Organization Name

Sestek

Company Location

United Kingdom

Company Website

www.sestek.com/text-to-speech-knovvu

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Categories and Features

Text to Speech

API
Adjust Speaking Rate / Pitch
Audio Optimization
Custom Lexicons
Different Voice Choices
Multi-Language Support
Synchronize Speech

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