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What is SAP Upscale Commerce?

Rapidly penetrate the market and connect with customers in real-time by utilizing a user-friendly, no-code, and low-maintenance cloud platform tailored for innovative retailers and consumer brands. Establish mobile-optimized shopping experiences in just minutes, eliminating the need for additional coding, by taking advantage of customizable drag-and-drop widgets available through the SAP Upscale Commerce solution. Customize each shopper's journey to be both dynamic and contextually tailored. With SAP Upscale Commerce, you have the potential to enhance conversions and profitability while establishing a unique brand identity in a highly competitive environment. Facilitate sales across multiple platforms and offer customers a captivating, mobile-first experience that goes from discovery to the joy of unboxing. Increase profit margins and drive repeat purchases with subscription-based revenue strategies. Moreover, SAP Upscale Commerce can simplify shipping and delivery processes while fostering sustainability through its smart sourcing and fulfillment features, ultimately resulting in a more streamlined operation. This forward-thinking approach empowers businesses not only to satisfy but to surpass customer expectations in the rapidly evolving marketplace, ensuring long-term success.

What is Cleverific?

Cleverific is a Shopify order editing and post-purchase revenue platform designed to reduce customer support tickets and increase revenue before fulfillment. The app gives customers a self-serve window after checkout so they can fix common order issues without emailing or messaging support. Shoppers can update details such as shipping addresses, quantities, sizes, products, and other order information depending on the rules the merchant configures. Merchants can decide how long orders stay editable and control permissions at the order, customer, or line-item level. Cleverific is mobile-first by design, making it easier for customers to edit orders from the devices they are most likely to use after checkout. The platform also includes post-purchase upsell and cross-sell tools that present targeted offers while customers are still engaged with their order. Its revenue features include free-shipping nudges, product recommendations, A/B testing, upsell and downsell flows, replenishment triggers, win-back offers, subscription offers, and one-click repeat purchases. Cleverific can connect retention workflows to tools such as Klaviyo and Attentive so brands can follow up with customers at the right moment. The platform integrates with major Shopify ecosystem tools, ERPs, 3PLs, email platforms, and shipping systems to keep orders synced in real time. Support teams can use Cleverific to shift routine order-change requests into self-service while focusing on higher-value customer conversations and revenue opportunities. By combining configurable order editing, customer portals, post-purchase offers, retention automation, fulfillment-aware integrations, and support deflection, Cleverific helps Shopify brands create a smoother and more profitable post-checkout experience.

Media

Media

Integrations Supported

SAP Commerce Cloud
SAP Joule
SAP Store

Integrations Supported

Parachute
Shopify
Shopify Flow

API Availability

Has API

API Availability

Pricing Information

€1,650 per month

Pricing Information

$59/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

SAP

Date Founded

1972

Company Location

Germany

Company Website

www.sap.com/products/upscale-commerce.html

Company Facts

Organization Name

Cleverific

Date Founded

2015

Company Location

United States

Company Website

cleverific.com

Categories and Features

eCommerce

Not specified

Categories and Features

eCommerce Tools

Not specified

Order Management

Not specified

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