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What is SAS Energy Forecasting?

To enhance decision-making efficiency and effectiveness at various organizational levels, it is crucial to utilize a robust suite of automation tools, scalability options, statistical knowledge, and transparency, all informed by our extensive global experience with utilities. As the energy grid undergoes continuous transformation, employing a forecasting platform capable of processing large data sets is vital for generating insights that penetrate down to the circuit level. SAS Energy Forecasting has proven its effectiveness in delivering comprehensive insights derived from these vast data pools. By offering results that are repeatable, scalable, traceable, and defensible, this solution markedly improves forecasting accuracy across numerous locations and levels of data aggregation. The forecasts generated are not only transparent and thoroughly documented but also enhance communication between internal teams and external stakeholders, thus helping to mitigate the risk of incurring substantial regulatory fines. Additionally, leveraging all available data enables the optimization of investments in smart meters and advanced metering infrastructure, which in turn leads to enhanced operational outcomes. This holistic strategy guarantees that utilities remain responsive and well-informed in an ever-evolving energy environment, ensuring they can adapt to changes swiftly and efficiently. By prioritizing these advanced methods and tools, organizations can position themselves favorably for future challenges in the energy sector.

What is Bidgely?

A significant reduction of 50% in calls concerning high bills has been observed, alongside a rise in customer satisfaction. Businesses can effectively anticipate and mitigate the need for customer support by proactively identifying potential issues. By sending timely, clear, and actionable notifications, they can engage customers before concerns arise, thereby reducing the volume of incoming inquiries. Moreover, a customized explanation for higher-than-usual bills can help customers adjust to fluctuations in their energy consumption. Informing clients about forthcoming seasonal changes and sharing energy-saving tips can further elevate their overall experience. Leveraging technology, integration with smart voice assistants such as Google Home and Amazon Echo offers personalized insights, allowing customers to inquire about billing, outages, appliance usage, projected costs, and available utility programs. On the other hand, customer service representatives often encounter difficulties when addressing billing issues, which can result in costly escalations and unneeded service calls. To combat this, the Bidgely Bill Analyzer, an AI-enhanced resource for customer service agents, provides comprehensive insights into individual customer appliance usage, boosting both service efficiency and effectiveness. This forward-thinking strategy not only enhances the quality of customer interactions but also empowers agents to resolve issues more rapidly, ensuring a smoother overall service experience for clients. Ultimately, the combination of proactive communication and advanced analytical tools fosters a more satisfied customer base while optimizing service operations.

Media

Media

Integrations Supported

Itron Enterprise Meter Data Management
SAS Data Loader for Hadoop
SAS MDM

Integrations Supported

Itron Enterprise Meter Data Management
SAS Data Loader for Hadoop
SAS MDM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SAS Institute

Date Founded

1976

Company Location

United States

Company Website

www.sas.com/en_hk/software/energy-forecasting.html

Company Facts

Organization Name

BIDGELY

Company Location

United States

Company Website

www.bidgely.com

Categories and Features

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Categories and Features

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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