Ratings and Reviews 6 Ratings
Ratings and Reviews 0 Ratings
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What is SEON?
SEON offers a comprehensive view of every interaction, transaction, order, account, and opportunity.
Prevent fraud before it occurs with unmatched speed, scale, and depth, utilizing a unique blend of real-time open data from digital and social media, phone, email, IP, and device lookups. This approach ensures high accuracy while providing a clear understanding of what constitutes a real person in today's digital landscape. With intelligent risk scoring powered by AI and machine learning, SEON adapts to the specific risk evaluation methods of different businesses, giving you complete visibility and control over AI-driven decisions. By trying SEON, you engage in a low-risk, high-reward strategy that enhances your fraud prevention capabilities, including robust Anti-Money Laundering (AML) measures.
Make it exceptionally challenging for fraudsters to succeed.
Identify fraud patterns while simultaneously uncovering potential revenue opportunities, ensuring your business remains secure and profitable.
What is Pindrop?
Fraud in contact centers represents a staggering financial burden, costing billions each year. Disturbingly, only one in 770 fraudulent calls is able to reach agents, which reveals a major hurdle for those working in this sector. This ongoing battle between fraudsters and call center agents leads to a continuous game of cat and mouse. Within the Interactive Voice Response (IVR) system, approximately one in 390 accessed accounts is subject to fraudulent activities. The fallout from such fraudulent behavior not only impacts a company's finances but also has repercussions on customer satisfaction and the overall reputation of the brand. Pindrop® provides a detailed, multifaceted, real-time approach to fraud prevention, analyzing calls to contact centers by considering multiple elements such as voice, device, and behavior. This innovative solution is capable of identifying up to 80% of fraud occurring through phone channels, predicting potential fraud threats up to 60 days in advance, and delivering a comprehensive perspective on cross-channel fraud. By evaluating risks associated with calls and accounts within the IVR system, businesses can effectively prevent data breaches, account takeovers, and various forms of fraud across different channels. Furthermore, organizations receive instant notifications regarding the risk level of each incoming call, empowering agents with immediate information to better recognize and handle potentially fraudulent situations. This proactive approach not only strengthens security but also enhances the overall trustworthiness of the contact center experience.
Integrations Supported
Amazon Connect
Amazon Web Services (AWS)
Decisimo
Fintech Market
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Slack
Verizon Cloud
Integrations Supported
Amazon Connect
Amazon Web Services (AWS)
Decisimo
Fintech Market
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Slack
Verizon Cloud
API Availability
Has API
API Availability
Has API
Pricing Information
€599
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SEON
Date Founded
2017
Company Location
Hungary
Company Website
seon.io
Company Facts
Organization Name
Pindrop
Date Founded
2011
Company Location
United States
Company Website
www.pindrop.com/solutions/anti-fraud/
Categories and Features
AML
Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval