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What is SHI InfoPilot?

United by a common goal, the portal platform seamlessly combines content workflow management, CMS interoperability, and access control through an efficient single sign-on feature. This cohesive approach is further enhanced by proactive customer engagement strategies and the refinement of services driven by insights derived from big data. The InfoPilot product suite effectively tackles all facets of online content marketing obstacles. Constructed entirely with open-source components, InfoPilot ensures that users benefit from cutting-edge technologies without being locked into a particular vendor, thus facilitating stable cost management. Regardless of whether the focus is on a DVD product, an intranet solution, simple "retrieval sites," or extensive portals containing millions of documents, the InfoPilot web platform is consistently applied, removing the necessity for repetitive development efforts. Continuous improvements from the SHI team, along with a steadfast commitment to widely accepted open-source standards, guarantee that your InfoPilot Web remains relevant and effective in adapting to the shifting market landscape. This commitment to ongoing development not only strengthens our dedication to offering a dependable and flexible solution but also positions our clients to thrive in a competitive environment. Ultimately, the combination of innovation and adaptability ensures that users can confidently navigate the complexities of digital content management.

What is InfoCenter?

InfoCenter is a versatile and intuitive self-service web portal designed for organizations to securely exchange documents and records from multiple sources. This platform offers extensive monitoring of user engagement, capturing intricate search histories and providing access to related data and documents. As a result, it serves a wide range of purposes, including the handling of requests for public, student, or employee records, as well as resources that assist in customer service and inquiries regarding invoice payments. Featuring a highly adaptable authentication system, InfoCenter guarantees that both external and internal users can selectively access content, all while maintaining the security of sensitive internal information and systems. This level of oversight is crucial for managing public record requests alongside confidential information, enabling your organization to comply with regulatory requirements and legal obligations effectively. In essence, InfoCenter empowers your business to deliver pertinent information to the right users at the optimal time, thereby improving overall operational efficiency. By offering such flexibility, InfoCenter emerges as an essential resource for organizations aiming to refine their information-sharing processes and enhance user satisfaction. Furthermore, its user-friendly interface encourages wider adoption across various departments, ensuring that all teams can benefit from its capabilities.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

SHI

Date Founded

1994

Company Location

Germany

Company Website

www.shi-gmbh.com/loesungen/publisher-solutions/

Company Facts

Organization Name

ICM Document Solutions

Date Founded

1988

Company Location

United States

Company Website

www.icmdocs.com/document-management/infocenter-self-service-web-portals/

Categories and Features

Publishing and Subscriptions

Books
Catalogs
Content Management
Magazines

Categories and Features

Portal

Document Management
File Sharing

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