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Ratings and Reviews 0 Ratings
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What is SHR Maverick CRM?
In contrast to many CRM systems that only utilize a limited amount of data from external sources, Maverick enables you to discover, recognize, and reward your most valued guests, no matter where they made their reservations. Hoteliers using Maverick can analyze their online travel agency (OTA) customers with the same level of detail as they do for direct bookings. The sophisticated guest management software aggregates extensive profile data from the Windsurfer® CRS, ensuring that all information is accurately aligned and refined. This meticulous approach allows for the creation of detailed microsegments, which significantly improves the effectiveness of communication strategies aimed at guests. Additionally, Maverick incorporates a user-friendly marketing solution that facilitates email and text messaging campaigns, making management tasks more efficient. The Profile Management tool is essential for sorting and merging guest data sourced from various integrated platforms, providing a holistic view of guest behaviors and preferences. Users also benefit from the ability to define standardized fields and criteria for profile matching and merging, which further enhances the software's capability to deepen their understanding of their audience. Consequently, Maverick emerges as an indispensable tool for optimizing guest interaction and elevating satisfaction levels, making it an essential asset for any hotelier seeking to enhance their customer relationship management. Moreover, its versatility ensures that hoteliers can adapt to evolving market demands while maintaining strong connections with their clientele.
What is Divalto weavy?
Divalto Weavy, our CRM solution, significantly improves teamwork and facilitates smoother communication between central offices and field staff, thereby enhancing your overall operational efficiency. We believe that fostering customer relationships is not just about strategic planning; it fundamentally revolves around the connections between people. This CRM prioritizes the building of these relationships by linking office personnel with field agents and their customers, emphasizing the importance of personal interactions. With its cutting-edge technology, rich array of features, and extensive customization capabilities, Divalto Weavy functions as an open platform that integrates effortlessly with various third-party applications, including marketing tools, automation solutions, email platforms, and web analytics services. Utilizing the robust features of your web CRM—Divalto Weavy—allows you to maintain comprehensive oversight of your leads, prospects, and current clients, which in turn nurtures stronger connections and enhances engagement. This interconnected framework not only boosts productivity but also fosters a collaborative culture throughout your organization, making it easier for teams to work together effectively. In such an environment, both employees and clients can thrive through meaningful interactions and shared goals.
Integrations Supported
Webmecanik
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SHR, Sceptre Hospitality Resources
Date Founded
1987
Company Location
United States
Company Website
shr.global/maverick-customer-relationship-management/
Company Facts
Organization Name
Divalto
Company Location
Canada
Company Website
www.divalto.com/en/crm-software/
Categories and Features
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management