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What is SMART Business Suite?

Leading private banks and financial institutions utilize SMART to optimize their wealth management practices, thereby improving their operational frameworks and advancing their digital transformation. However, the abundance of data brings forth a considerable challenge, especially regarding its overall quality. In the banking sector, and more specifically in Wealth Management, the inherent complexity demands a proactive, efficient, and pragmatic strategy. It is essential to recognize the limitations of data quality, as they mirror the realities of our business operations, highlighting both our strengths and weaknesses. Although achieving perfect data may not be feasible, it is crucial to prioritize key data that has a substantial impact on organizational performance. Establishing a strong data culture is a gradual process, requiring persistent effort and dedicated leadership backing. Furthermore, the effective management of profitability is reliant on the comprehensive evaluation of both accounting and analytical transactions, emphasizing the critical role of data integrity in achieving business success. This dedication to maintaining high data quality ultimately fosters informed decision-making throughout the organization, driving it towards greater effectiveness and efficiency. By focusing on these principles, institutions can navigate the complexities of the financial landscape more adeptly.

What is Agentforce 360 for Financial Services?

Agentforce 360 for Financial Services is Salesforce’s comprehensive AI CRM platform tailored for the financial industry. It helps institutions become agentic enterprises by embedding autonomous AI into everyday workflows. The platform unifies data across banking, insurance, lending, and wealth management operations. Financial Services Cloud centralizes customer profiles, financial goals, and life events into a single connected experience. AI-driven automation enhances productivity for advisors, bankers, producers, and service representatives. Real-time insights enable teams to proactively recommend products and services aligned with customer needs. The system streamlines onboarding, compliance, and digital lending processes. Industry-specific solutions support retail banking, commercial banking, credit unions, property and casualty insurance, life insurance, and asset management. Built-in analytics measure ROI and uncover performance improvements. Agentforce empowers employees to focus on relationship-building rather than administrative tasks. The platform integrates seamlessly with Salesforce’s broader ecosystem and partner network. Agentforce 360 enables financial institutions to deliver personalized, data-driven experiences while accelerating growth.

Media

Media

Integrations Supported

Avaloq Core
IBM Db2
IBM Netezza Performance Server
Microsoft Excel
Oracle Cloud Infrastructure
Pillar Security
PostgreSQL
QuickBooks Online
QuickBooks Online Advanced
Refold
SAP Concur
SQL Server
Sage Intacct
Salesforce
Slack
Talend Data Catalog
Workato
Xero

Integrations Supported

Avaloq Core
IBM Db2
IBM Netezza Performance Server
Microsoft Excel
Oracle Cloud Infrastructure
Pillar Security
PostgreSQL
QuickBooks Online
QuickBooks Online Advanced
Refold
SAP Concur
SQL Server
Sage Intacct
Salesforce
Slack
Talend Data Catalog
Workato
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Integraal Solutions

Date Founded

2009

Company Location

Switzerland

Company Website

www.integraal-solutions.ch/en/smart-for-wealth-management-dashboards-private-banking-en/

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/financial-services/

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Investment Management

Accounting Management
Benchmarking
Bonds / Stocks
Client Management
Commodities
Compliance Reporting
Data Import / Export
For Investment Advisors
For Investors & Traders
Fund Management
Modeling & Simulation
Payroll & Commissions
Performance Metrics
Portfolio Management
Risk Management

Categories and Features

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

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