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Ratings and Reviews 11 Ratings
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SogolyticsSogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate. SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele. Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.
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SurveySparrowAn all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.
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JotformWith the trust of over 25 million users globally, Jotform serves as a comprehensive platform that enhances data gathering, automates workflows, and facilitates online sales without requiring any coding skills. Utilizing Jotform’s intuitive drag-and-drop Form Builder, companies can easily design personalized forms and surveys to gather leads, contact details, payments, appointments, and e-signatures. Users can select from a library of more than 10,000 templates tailored for various purposes, such as feedback forms or event registrations, or opt to create their own unique forms from the ground up. The platform’s sophisticated features, including conditional logic, autoresponders, and compatibility with over 200 integrations, significantly optimize operational processes. Moreover, Jotform's AI-driven Agents provide immediate customer support by assisting users during the form submission journey, addressing inquiries, and ensuring a seamless experience, which minimizes the reliance on manual support. With the addition of Jotform’s Store Builder, businesses can establish an online storefront to market products, services, and subscriptions, as well as collect donations and process payments through a wide array of over 30 payment gateways. Furthermore, tools like the Approvals feature, PDF Editor, and Report Builder empower organizations to convert gathered data into insightful actions and streamline workflows for enhanced productivity. This multifaceted approach makes Jotform a vital resource for businesses seeking to improve their operational efficiency and customer engagement.
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SurveyLegendSurveyLegend represents a revolutionary approach to online surveys, offering an engaging, versatile, and visually appealing experience. We enable both individuals and businesses to design attractive, mobile-responsive surveys with ease. With your computer or tablet, you can effortlessly create impressive surveys, forms, polls, NPS customer satisfaction metrics, customer experience assessments, and employee satisfaction evaluations, all while incorporating attractive graphics that enhance the survey's appeal. The simple drag-and-drop feature allows users to assemble questionnaires without any hassle. Listening to customer feedback, gauging employee morale, enhancing client experiences, and fostering engagement among students and staff has never been more straightforward. Utilized by thousands worldwide, SurveyLegend counts notable organizations such as L'Oreal, Universal, Harvard, and Airbnb among its users, alongside various individuals and startups, illustrating its broad appeal and effectiveness in diverse settings.
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SubmittableSubmittable equips you with innovative tools to initiate, oversee, evaluate, and enhance social impact initiatives. Whether you're involved in grants management or corporate social responsibility efforts, collaborating with us enables you to create meaningful change swiftly. With an optimized and intelligent workflow, Submittable facilitates improved decision-making and amplifies your impact. Having supported over 145,000 social impact initiatives and processing nearly 25 million applications, Submittable demonstrates its effectiveness. Administrators find they save an average of 3.4 hours weekly, while reviewers save about 2.6 hours each week, and more than half of our users successfully launch their programs in 14 days or less. It’s no surprise that 95% of our clients express satisfaction with our platform. Our services cater to corporations, government entities, foundations, non-profits, and organizations of all sizes across the globe. By harnessing Submittable, you can enhance your community investments and boost employee engagement initiatives, ensuring your efforts yield the greatest possible benefits.
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AwardcoAmazon Business has introduced a new rewards and recognition program that enhances the features you already appreciate about the platform. In collaboration with Awardco, this initiative provides countless reward choices, reduced vendor fees, and full dollar-for-dollar recognition spending for your organization, all conveniently accessible in a single platform. Awardco serves as a valuable tool for businesses of any size, focusing on employee retention through a contemporary approach to recognition, incentives, and milestone achievements, all supported by the most extensive global rewards network. By utilizing Awardco, companies can offer their employees meaningful rewards without incurring additional markups or shipping costs, significantly increasing the value for their workforce. This practice of recognizing employees can foster greater engagement, boost productivity, and enhance loyalty, ultimately leading to a more successful organization and a more satisfied team. Additionally, implementing such recognition programs can create a positive workplace culture that encourages teamwork and collaboration.
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Bucketlist RewardsThe Bucketlist Rewards platform serves as a comprehensive solution for employee recognition, focusing on enhancing motivation and retention among staff members. By effortlessly integrating with the tools you already use, it streamlines the process of employee engagement and recognition, ensuring that acknowledging achievements is a simple task. As a leading rewards and recognition platform, Bucketlist provides adaptable programs that feature thousands of redemption choices, personalized awards, and customized incentives to suit various organizational needs. Whether you aim to celebrate employee accomplishments, promote a strong corporate culture, or improve recognition for remote teams, Bucketlist delivers a quantifiable impact on your organization. Key Advantages: - Elevate employee engagement, morale, and productivity levels - Mitigate voluntary turnover while promoting higher retention rates - Enjoy hassle-free automation for nominations, awards, and event organization What sets Bucketlist apart from other incentive solutions is its ability to make appreciation both strategic and scalable, ensuring that every employee feels valued in a meaningful way. Additionally, the platform is designed to adapt to the evolving needs of modern workplaces, making it an ideal choice for companies of all sizes.
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PeopleForcePeopleForce is designed to help foster a culture of high performance within your organization. By utilizing an all-encompassing cloud-based system, both employees and candidates can easily navigate HR processes. Its robust functionality enables effective management of personnel and overall performance. The PeoplePerform module provides tools to establish and track OKR goals, conduct one-on-one meetings, and securely store all relevant information. The Performance Review feature evaluates employee potential, productivity, and skills through comprehensive 360 and 180-degree feedback mechanisms. Moreover, PeopleForce is beneficial not only for your existing team but also for prospective candidates, guiding them seamlessly through the recruitment process prior to offer acceptance. Should you need it, eSignature capabilities are available to finalize offers. Additionally, you can facilitate a smooth onboarding experience through the platform, which organizes notes, training materials, and resources for new hires. Furthermore, by leveraging various databases, an HR calendar, and a Leave management service, you can enhance your HR workflows and streamline personnel adaptation. This comprehensive system takes the hassle out of HR management, allowing you to focus on building a stronger workforce.
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FocalReviewFocalReview®, the premier tool from SpiraLink, enhances the management of both compensation planning and performance processes effectively. This innovative platform enables the oversight of stock, bonus, and salary plans across various timeframes tailored to different employee groups. Additionally, it accommodates multiple languages and currencies, ensuring a global reach. HR teams are empowered to budget, recommend, analyze, and approve all aspects of compensation seamlessly, even when multiple management organizations are engaged. By aligning your business strategy with compensation practices, you can better synchronize employee performance with workforce rewards. Serving as a role-based and highly customizable compensation management module, FocalReview® assists in balancing merit increases, lump sum adjustments, promotions, and bonuses proficiently. Furthermore, it offers flexible payment options in various languages, currencies, and pay frequencies, including hourly and annual salaries, making it a versatile solution for any organization. With FocalReview®, companies can optimize their compensation strategies to drive employee engagement and performance.
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ConnecteamConnecteam is a comprehensive mobile application tailored for employees who work outside of traditional desk environments. It offers essential tools for overseeing and coordinating field staff, featuring options for communication, workflow management, scheduling, and time tracking. With just a few simple clicks, you can unify your mobile workforce. The desktop Launchpad enables seamless collaboration, operational management, skill development, and employee engagement monitoring. In no time, you can design a fully-branded mobile app for your organization, incorporating elements like safety checklists, orientation programs, product catalogs, and shift management features. Additionally, you have the flexibility to personalize the app's functionalities to meet your specific requirements. You can also analyze team interactions with company resources, allowing you to identify areas for improvement and enhance efficiency. Connecteam empowers both managers and employees to streamline their processes, enabling a greater focus on growth. The platform supports various integrations, including Google Calendar, Gusto, QuickBooks Payroll, Xero, and more, ensuring a seamless experience for users. Ultimately, this all-in-one solution is designed to enhance productivity and engagement among non-desk employees.
What is SMG?
Customer preferences change quickly, and businesses are continuously pushing for innovation. If you fail to remain in tune with your customers and adjust based on their feedback, maintaining your relevance can prove increasingly difficult. As a leading experience management (XM) firm, SMG enables you to enhance your insights regarding both customers and employees, driving changes that foster loyalty and improve business results. We utilize cutting-edge technology and expert services to collect, analyze, and share feedback and behavioral data, making it easier for you to implement customer intelligence across your organization. Our dedication to remaining at the cutting edge of industry trends motivates us to create effective, adaptable, and user-friendly solutions that cater to your dynamic market needs. Understanding that business insights require a personal touch, our highly skilled and passionate team at SMG is committed to providing that personalized experience. We strongly believe that employee engagement starts from within, and we value the contributions of our own staff to refine the support they offer you in reaching your objectives. By choosing SMG, you not only gain access to our services; you also engage with a team that is truly committed to your success and growth in a competitive landscape. Ultimately, our partnership goes beyond mere transactions, as we aspire to build lasting relationships that contribute to mutual success.
What is QuestionPro?
QuestionPro stands out as a frontrunner in the online survey software market, enjoying approval from more than 96% of reviewers across the internet. This platform empowers users to design, distribute, and evaluate online surveys, forms, quizzes, and polls with ease. Its additional features provide opportunities for enhanced customization of the survey experience, alongside facilitating advanced analytical capabilities. Whenever assistance is needed, QuestionPro offers exceptional support through its industry-leading 24/7 LiveChat service, accessible to all users.
The platform boasts four distinct product editions: Essentials (a free version for unlimited use), Advanced (tailored for individual users), Team (optimized for collaborative efforts), and Research (which includes all premium functionalities). Moreover, there are additional QuestionPro offerings designed for customer experience (CX), workforce management, and various other applications.
With hundreds of ready-to-use surveys and over 38 question types at your disposal, crafting the ideal questionnaire becomes a straightforward task. Once your survey is ready, you can share it through various channels, including email, integrated pop-ups, SMS, and social media platforms.
With a vast user base of more than 10 million individuals spanning 100 countries, QuestionPro has been the preferred survey solution for Fortune 100 companies, educational institutions, small enterprises, and independent researchers for more than 17 years, showcasing its reliability and effectiveness in the field. Additionally, its commitment to innovation ensures that users always have access to the latest tools and features to meet their surveying needs.
Integrations Supported
Alterna CX
Caspio
Dropbox
Facebook
Google Analytics
Google Docs
Google Sheets
HubSpot Marketing Hub
LinkedIn
Marketo
Integrations Supported
Alterna CX
Caspio
Dropbox
Facebook
Google Analytics
Google Docs
Google Sheets
HubSpot Marketing Hub
LinkedIn
Marketo
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$99/month for 1 year
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Service Management Group
Date Founded
1991
Company Location
United States
Company Website
www.smg.com/why-smg
Company Facts
Organization Name
QuestionPro Inc
Date Founded
2005
Company Location
United States
Company Website
www.questionpro.com
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video