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What is SMG Global?

Remove the burden of seeking validation and access specialized merchant services that cater to the specific requirements of your business. Serving as a thorough resource for every facet of payment processing, we collaborate with leading financial institutions in the sector to provide tailored payment solutions for diverse merchant accounts, whether they operate locally or internationally. High chargeback ratios can mistakenly label genuine businesses as high-risk, but our chargeback prevention system enables you to identify potential chargebacks before they occur. Moreover, our state-of-the-art ACH platform is crafted to optimize your processing capabilities while presenting your customers with flexible payment options, ultimately granting you peace of mind. We understand the intricacies involved in merchant payment processing services and are dedicated to making the journey easier for you. By selecting our services, you can dedicate more time to expanding your business without the stress of navigating payment processing issues, allowing you to focus on what truly matters: your growth and success. Let us handle the complexities, so you can thrive in your industry.

What is ChargebackHelp?

ChargebackHelp provides merchants with extensive protection against a wide range of disputes, such as fraud and friendly fraud. The CBH+ service enhances transaction data by incorporating effective tools designed to prevent disputes, manage chargebacks efficiently, and recover revenue lost due to friendly fraud. With ChargebackHelp, merchants can significantly lower the frequency of disputes and reclaim funds that might have been lost to fraudulent actions. Our platform simplifies the entire dispute management process with an intuitive interface, enabling merchants to monitor all disputes while gaining valuable insights into their financial effects. By utilizing our solutions, merchants can achieve a reduction in chargebacks of up to 40% and enhance their success rates in dispute representment. Safeguard your revenue with ChargebackHelp's innovative services. Moreover, the CBH+DEFLECT feature empowers merchants to engage at the critical moment when a cardholder raises a dispute, providing real-time transaction data for both the cardholder and their financial institution. This proactive strategy ensures that your business information is accessible to prevent potential disputes before they can escalate. In this way, merchants can maintain a stronger relationship with their customers while protecting their interests.

Media

Media

Integrations Supported

CelerisPay

Integrations Supported

CelerisPay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SMG Global

Company Location

United States

Company Website

smbglobalpayments.com

Company Facts

Organization Name

ChargebackHelp

Company Location

United States

Company Website

chargebackhelp.com

Categories and Features

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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