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Ratings and Reviews 0 Ratings
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What is SMP 365?
SMP 365 AI-Assisted ICAM represents an advanced solution embedded within Microsoft 365 and SharePoint, designed to optimize incident management and investigative workflows for organizations, allowing them to efficiently document incidents, conduct systematic inquiries, identify contributing factors and root causes, implement corrective actions, and generate professional reports on their findings.
Key features of this innovative system include:
• All-encompassing incident notification and management
• AI-augmented ICAM investigations
• 5 Whys analytical framework
• PEEPO analysis technique
• Streamlined evidence and image management
• Gathering of witness statements and conducting interviews
• Oversight of corrective measures
• In-depth executive reports on investigations
• Simplified approval processes
• Automated notifications and alerts via email
• Real-time analytics and visualization dashboards
• Smooth integration with Microsoft 365 and SharePoint
• Mobile-friendly interface
• Options for light and dark mode settings
The benefits of implementing this solution involve a considerable decrease in the time allocated to managing investigations, the establishment of standardized investigative protocols, improved quality in incident reporting, and enhanced compliance with governance standards, all of which contribute to a more streamlined and accountable organizational framework. Furthermore, the seamless compatibility with existing Microsoft applications ensures that teams can easily acclimate to the platform, allowing them to harness its full potential effectively while maintaining productivity.
What is Incident Index?
Incident Index revolutionizes the way structured root cause analyses and incident reports are generated, removing the necessity for conventional post-incident documentation. Instead of collecting scattered notes for later compilation, it allows for real-time documentation of the RCA session, capturing essential elements such as the timeline and causal factors while utilizing the 5 Whys methodology as the analysis progresses, yielding immediate results. This tool effectively tackles the frequent annoyance of rewriting incident reports after reviews by offering a clear, session-focused workflow that promotes better team cohesion during discussions. Consequently, teams can leave the meeting with a thorough RCA and a report that is instantly ready to be shared with leadership or clients, enhancing both transparency and communication efficiency. Furthermore, this groundbreaking method not only saves valuable time but also encourages collaborative efforts, ultimately making the process of incident analysis more productive and impactful. By streamlining these processes, Incident Index empowers teams to respond swiftly and effectively to incidents as they arise.
Media
No images available
Integrations Supported
Microsoft 365
Microsoft SharePoint
API Availability
Has API
API Availability
Has API
Pricing Information
$999 per user per year
Free for basic users for incident reports only, then $999 per user per year via Microsoft Billing.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SMP 365 SAAS
Date Founded
2024
Company Location
Australia
Company Website
www.smp365.com
Company Facts
Organization Name
Incident Index
Date Founded
2026
Company Location
United States
Company Website
incidentindex.com
Categories and Features
EHS Management
Audit Management
Corrective / Preventive Actions
Environmental Management
Environmental Risk Assessment
Forms Management
Incident Management
Industrial Safety Management
Injury Reporting
Inspection Management
MSDS
OSHA Recordkeeping
Occupational Health Management
Safety Risk Assessment
Training Management
Waste Management
Safety Management
Audit Management
Corrective / Preventive Actions
Incident Management
Injury Reporting
Inspection Management
OSHA Recordkeeping
Safety Risk Assessment
Training Management