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What is SMTX Service Catalogue?

As a service-driven organization, it's crucial to manage and organize your operations with a focus on services. By prioritizing services over just technology or products, you can better understand how your services bolster business functions and provide critical insights into operational costs. The SMTX Service Catalogue allows you to develop comprehensive service definitions that are easily accessible to your customers, facilitating the creation and management of a robust hierarchical service portfolio. Furthermore, by integrating aspects such as service expenses, SLA performance indicators, and vendor efficiency into your Service Catalogue, you can conduct an in-depth analysis of the overall service delivery framework. The SMTX Business Service Catalogue solution enhances the upkeep and distribution of the Service Catalogue, ensuring uniformity in the quality of all service descriptions. Additionally, it keeps Service and Catalogue Owners updated on any modifications that could affect their services or the overarching integrity of service chains, promoting a forward-thinking approach to service management. This all-encompassing system not only boosts operational efficiency but also elevates customer satisfaction through improved communication and more effective service delivery, ultimately fostering stronger relationships with clients. By continuously refining these processes, organizations can adapt to evolving market demands and expectations.

What is Concora Spec?

Concora Spec is an exclusive product catalog designed to enhance the online specification journey for clients such as architects, engineers, contractors, and designers, while simultaneously optimizing operations for your business. This all-encompassing digital platform includes sophisticated automation capabilities that significantly improve user interaction. As clients navigate your product selections, Spec meticulously logs their activities, capturing every item viewed and downloaded, which provides your sales team with essential data to boost customer relationships. You have the flexibility to easily add, adjust, or eliminate products as necessary, ensuring your inventory stays current, and we also assist in creating BIM content. Thanks to the automated functionalities of Spec, rolling out new materials and keeping information updated is now more straightforward than ever before. The management dashboard offers a snapshot of crucial analytics, enabling effective performance monitoring. In an ever-changing environment where customer demands are in constant flux and the online specification process is perpetually advancing, Spec empowers building product manufacturers with the necessary resources to adapt quickly and effectively. These robust features not only help maintain the relevance of your offerings but also enhance their appeal in a competitive marketplace, ultimately driving greater success for your business. By leveraging Spec, you can remain ahead of industry trends and better meet the evolving needs of your clients.

Media

Media

Integrations Supported

Adobe Acrobat

Integrations Supported

Adobe Acrobat

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SMTX

Date Founded

2009

Company Location

Netherlands

Company Website

www.smt-x.com/smtx-business-service-catalogue

Company Facts

Organization Name

Concora

Date Founded

2013

Company Location

United States

Company Website

concora.com

Categories and Features

Catalog Management

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search

Categories and Features

Catalog Management

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search

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