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What is SO Connect?

Discover your local business presence on the internet, as every platform enables you to oversee your business details from a single location. To enhance your visibility in search results, actively manage and gather reviews! You can promptly refresh your business data across over 50 platforms, such as Google, TripAdvisor, and Yelp. Encourage more feedback from happy customers to elevate your star ratings and enhance your online search position. By automatically gathering email addresses, you can engage with customers through appealing offers that encourage repeat visits. Leverage Wi-Fi login to collect customer email addresses and gain valuable insights into their preferences. Utilize automated messaging to dispatch tailored communications and invitations, fostering connections that transform new visitors into loyal patrons. Building these relationships can ultimately lead to increased customer retention and satisfaction.

What is Pluspoint?

Pluspoint is a comprehensive platform designed to enhance the customer experience and manage the reputation of businesses operating in multiple locations. It offers a variety of tools for managing listings, reviews, customer feedback, and social media interactions, which helps businesses attract, convert, and retain customers effectively. With features like omnichannel messaging, automated review responses, and campaign management, Pluspoint enables companies to boost their online visibility, cultivate customer relationships, and optimize their marketing efforts. This platform is especially beneficial for industries such as automotive, healthcare, real estate, retail, and hospitality, making it an adaptable choice for a range of business requirements. By adopting Pluspoint, organizations can ensure they remain responsive to the changing environment of customer expectations and market trends, thereby positioning themselves for sustained success. Additionally, the platform's robust analytics provide valuable insights, allowing businesses to make informed decisions that enhance their overall performance.

Media

Media

Integrations Supported

Facebook
Instagram
Tripadvisor
Axis LMS
Formitable
Google Business Profile
Google Maps
Snapchat
Yelp

Integrations Supported

Facebook
Instagram
Tripadvisor
Axis LMS
Formitable
Google Business Profile
Google Maps
Snapchat
Yelp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$39/location/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SO Connect

Date Founded

2012

Company Location

Netherlands

Company Website

soconnect.com

Company Facts

Organization Name

Pluspoint

Date Founded

2021

Company Location

United States

Company Website

www.pluspoint.io

Categories and Features

Location-Based Marketing

Audience Demographics
Beacons (BLE)
Contextual Marketing
Footfall Analytics
Geofencing
Location Intelligence
Marketing Attribution
Marketing Automation
NFC
Personalization
Push Notifications
QR Codes
Reporting / Analytics
Social Marketing
Wi-Fi

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

WiFi Marketing

Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns

Categories and Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Popular Alternatives

Popular Alternatives