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What is STAR Service Manager?

The STAR Service Manager serves as an all-encompassing management solution tailored for overseeing parts, services, and repairs across diverse industries including automotive, RVs, motorcycles, power sports, marine, aviation, and transmission repair. Users in Canada can take advantage of the software’s features that calculate GST and PST taxes with ease. The package also encompasses training, installation, and unlimited technical support, ensuring that users can fully leverage the system's capabilities. Each installation is accompanied by a dedicated account manager who is ready to assist with any support needs. When you call the toll-free support line, you can anticipate an average response time of just 22 seconds from your assigned account manager, thereby removing the hassle of emails, voicemails, or waiting for callbacks. This efficient support system significantly enhances the overall user experience and operational efficiency. Moreover, the commitment to responsive service demonstrates the company's dedication to customer satisfaction, making it a preferred choice for many businesses in these sectors.

What is RepairStorm?

Your team will have reduced time dedicated to searching for tickets or reaching out to customers, allowing them to focus more on their core tasks. This enhancement in workflow not only boosts the number of screens or lawnmowers you can repair but also positions your business for greater efficiency. Picture accomplishing a higher volume of repairs with a leaner workforce. The layout of your store’s services and parts resembles a contemporary point-of-sale system, enabling service technicians to effortlessly click or tap on the necessary services and parts to incorporate them into the order. Everything is set up in advance, eliminating the need to input make and model details manually, as this process is handled automatically by our system. With automated email notifications, the need for phone calls decreases, resulting in swifter communication; customers receive an email alert as soon as their orders are processed. In fact, one of our clients shared that their top technician transitioned to the automotive sector for higher earnings based on performance metrics. STIHL advises tracking technician efficiency and linking compensation to performance levels to maximize profitability. This approach not only motivates technicians but also enhances overall service quality.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

$49.88 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DCS Software

Company Location

United States

Company Website

star-service-mgr.biz/Home.aspx

Company Facts

Organization Name

RepairStorm

Date Founded

2008

Company Location

United States

Company Website

www.repairstorm.com

Categories and Features

Auto Body

Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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