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What is STARFACE?

We offer a flexible solution designed specifically to address your organization's telephony needs. STARFACE presents an optimal communication system that accommodates your preference for either hardware or software, all provided by a single source and proudly manufactured in Germany. The challenges of 2020 have underscored the importance of staying connected with colleagues and clients, regardless of their physical location—whether they are in the office, working from home, or on the go. With STARFACE UCC Clients, maintaining these connections is now more seamless than ever, featuring tools such as business telephony, easy video conferencing, instant messaging, and file sharing capabilities. In today's business landscape, effective communication is vital for success, and this necessity has only grown over time. Additionally, our telephony system is easily accessible from your Android or iPhone, enabling you to make calls using your landline number directly from your mobile device while enjoying key features as effortlessly as through the main interface. This level of adaptability allows you to stay productive and connected, no matter your work environment, ensuring that your communication remains uninterrupted. Furthermore, the user-friendly design of our platform makes it simple for teams to collaborate effectively, enhancing overall efficiency and teamwork.

What is Cisco Unified Communications Manager?

Enterprises can achieve seamless connectivity for individuals at any time and from any location through Cisco's extensive collaboration framework, which is specifically designed for voice and video interactions, messaging, and mobility solutions. The Cisco Unified Communications Manager (Unified CM) offers reliable, secure, scalable, and manageable call control, in addition to session management capabilities. By optimizing your communications infrastructure, Cisco Unified Communications Manager enables your teams to engage with ease and efficiency. This solution includes a variety of features such as IP telephony, high-definition video conferencing, unified messaging, and Instant Messaging and Presence capabilities. Transform your work environments to attract and retain top talent from diverse locations, providing them with the Cisco Unified Communications Manager and the necessary tools for success. With strong features that cater to mobile and remote employees, it’s crucial to choose a solution that evolves with your business needs, whether you are a local family-run establishment or a multinational corporation. Embracing Cisco’s unified communications can profoundly boost collaboration and productivity within your organization, paving the way for ongoing innovation and success in a competitive market. As businesses continue to grow and change, leveraging such technology becomes even more vital for maintaining a competitive edge.

Media

Media

Integrations Supported

3CLogic
Avotus ReflectR
CallBroker Report View
Cisco Unity Connection
Empirix
MetricFire
MiaRec
NIM
NextPlane
OneVault
OpenText CX-E Voice
SpiceCRM
TELUS International Content Moderation
Titan FTP Server
Variphy

Integrations Supported

3CLogic
Avotus ReflectR
CallBroker Report View
Cisco Unity Connection
Empirix
MetricFire
MiaRec
NIM
NextPlane
OneVault
OpenText CX-E Voice
SpiceCRM
TELUS International Content Moderation
Titan FTP Server
Variphy

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

STARFACE

Company Location

Germany

Company Website

www.starface.com/en/

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.cisco.com/c/en/us/products/unified-communications/unified-communications-manager-callmanager/index.html

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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