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Ratings and Reviews 0 Ratings
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
What is STOplanner?
Role-specific dashboards allow project control teams to reduce the reliance on manual data consolidation, facilitating exception-based management, improving data transparency, and enabling quick information summaries while also standardizing procedures. This capability supports cost estimators and budget managers in determining the extent of available funds that can be directed towards various elements of the turnaround project. As a result, it becomes feasible to assess whether the project can stay within its budget limits. Additionally, turnaround scope items can be seamlessly integrated into STOplanner from diverse sources, making them easily shareable among all members of the turnaround team. This ensures that there is a unified, secure list of turnaround scopes that all stakeholders can access, thus eliminating the confusion associated with multiple inconsistent work lists. Moreover, in response to any queries, action items can be generated and dispatched via email to the appropriate individuals, along with any relevant documents linked to the work list item, while maintaining a log of all responses and actions taken. This efficient method significantly bolsters communication and accountability among team members during the entire project lifecycle, fostering a collaborative environment that is conducive to success. Ultimately, the adoption of such systems enhances overall project management efficiency and ensures that all team members are aligned with the project's goals.
What is Epic Construction ERP?
The platform offers all-encompassing solutions for accounting, batch data entry, and project management, focusing on tracking costs and revenues related to materials, labor, subcontracting, and various job-related expenses. It is equipped with features for scheduling, punch lists, project management dashboards, and budget oversight, along with the option to upload drawings or images for enhanced project visualization. With powerful task management tools, users can oversee all related costs and revenues for different jobs or projects while enjoying functionalities for union control and labor tracking. Furthermore, it provides classification management and monitoring for union deductions and burdens, including comprehensive union reports and assessments of completion percentages. Users can filter information by specific projects or view multiple projects at once, ensuring efficient financial tracking for each job. The system also offers customization options that enable users to determine the level of detail they prefer to oversee for their projects. Its user-friendly interfaces simplify invoicing, billing, payroll, and other data entries, while direct assistance from software engineers and accounting professionals is readily available. User feedback is actively sought to improve the system's features, and potential users can benefit from a 30-day risk-free trial that allows them to evaluate its capabilities. This trial not only showcases the platform's effectiveness in managing accounting and project requirements but also provides an opportunity for users to assess how well it aligns with their specific operational needs. Ultimately, this comprehensive approach fosters a smoother workflow and enhances overall productivity for businesses.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
STOlogix
Date Founded
2018
Company Location
United States
Company Website
www.stologix.com/stoplanner/
Company Facts
Organization Name
EpicPro
Company Location
United States
Company Website
epicprosoftware.com/Home/Construction
Categories and Features
Categories and Features
Construction Accounting
Accounts Payable
Accounts Receivable
Billing & Invoicing
Budgeting & Forecasting
Cash Management
Construction Breakdowns
General Ledger
Job Costing
Overrun Projections
Payroll Management
Purchase Order Management
Quotes / Estimates