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Ratings and Reviews 0 Ratings
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
What is STOplanner?
Role-specific dashboards allow project control teams to reduce the reliance on manual data consolidation, facilitating exception-based management, improving data transparency, and enabling quick information summaries while also standardizing procedures. This capability supports cost estimators and budget managers in determining the extent of available funds that can be directed towards various elements of the turnaround project. As a result, it becomes feasible to assess whether the project can stay within its budget limits. Additionally, turnaround scope items can be seamlessly integrated into STOplanner from diverse sources, making them easily shareable among all members of the turnaround team. This ensures that there is a unified, secure list of turnaround scopes that all stakeholders can access, thus eliminating the confusion associated with multiple inconsistent work lists. Moreover, in response to any queries, action items can be generated and dispatched via email to the appropriate individuals, along with any relevant documents linked to the work list item, while maintaining a log of all responses and actions taken. This efficient method significantly bolsters communication and accountability among team members during the entire project lifecycle, fostering a collaborative environment that is conducive to success. Ultimately, the adoption of such systems enhances overall project management efficiency and ensures that all team members are aligned with the project's goals.
What is ProBuilder Online?
Effective construction management software plays a crucial role for contractors, builders, and remodelers who seek to streamline their operations by reducing tedious paperwork and data entry while improving oversight of project schedules and financials, ultimately boosting their project's profitability. ProBuilder Online supports this entire workflow, beginning with the initial cost estimate and extending through labor and subcontractor scheduling, change order management, cost monitoring against budgets, seamless client communication, punch list processing, and addressing service inquiries. By consolidating all project-related information into a single, cohesive system, it minimizes the risk of losing vital details during the construction process. The software facilitates automatic transfers of data from estimates and work orders to budgets and accounts payable, which not only conserves time but also significantly diminishes the likelihood of errors occurring. Furthermore, it streamlines the management of punch lists, employee tracking, and daily job site log creation without relying on paper documentation. Users can conveniently print checks, transfer transactions to QuickBooks, and remove the hassle of repetitive data entries. In essence, this software not only enhances efficiency and accuracy in managing construction projects but also empowers teams to focus more on delivering high-quality results. By leveraging advanced technology, construction teams can achieve greater productivity and satisfaction in their work.
Integrations Supported
Google Docs
QuickBooks Online
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$78 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
STOlogix
Date Founded
2018
Company Location
United States
Company Website
www.stologix.com/stoplanner/
Company Facts
Organization Name
ProBuilder Online
Company Location
Canada
Company Website
www.probuilderonline.com
Categories and Features
Categories and Features
Construction Management
Accounting Integration
Budget Tracking/Job Costing
CRM
Change Orders
Commercial
Contract Management
Contractors
Equipment Tracking
Estimating
Incident Reporting
Mobile Access
Offline Access
RFI & Submittals
Residential
Subcontractor Management
Timesheets
Construction Scheduling
Bid Management
Change Orders
Gantt Charts
Job Scheduling
Project Scheduling
Rescheduling
Staff Calendar
Task Management
Home Builder
Accounting Management
Bid Management
CRM
Contract Management
Job Costing
Job Scheduling
Permit Management
Quotes / Estimates
Subcontractor Management
Supplier Management
Warranty / Service Management