Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
Alternatives to Consider
-
KickservKickserv is a top-rated management tool tailored for businesses in the service sector. For just $47 monthly, service-oriented companies can leverage Kickserv to efficiently handle leads, estimates, team schedules, job assignments, invoices, and payments. With Kickserv, users can streamline their operations by automating emails to leads, distributing promotional messages to customers, and enjoying seamless integration with QuickBooks, alongside mapping tools for effective technician dispatching. Our suite of mobile field service features includes: - Workforce management: Easily create schedules, assign tasks, and monitor employee locations. - Automated updates: The mobile app enables automatic team status notifications to the office. - Scheduling: Efficiently manage schedules, track employee hours, and access site notes or requests. - Opportunity identification: View current jobs and prospects for future work directly from the field. - Enhanced connectivity: Attach notes, images, and documents to jobs for improved clarity and customer service. - Technician tracking: Use GPS check-ins to pinpoint employee locations and monitor job durations in real time. For over 15 years, Kickserv has been a trusted choice among thousands of professionals in the service industry, proving its reliability and effectiveness in managing field operations. As the needs of businesses evolve, Kickserv continues to adapt and enhance its offerings.
-
WERXWerx offers robust construction management solutions at a contractor-friendly price, beginning at just $49 per month. Designed specifically for small to midsized enterprises, Werx enhances your operational efficiency with features such as adaptable estimating, AIA-style invoicing, QuickBooks integration, and labor monitoring. Accelerate your payment process through Stripe-enabled online billing, and take advantage of a free 30-day trial to experience the benefits firsthand. Catering to contractors across various trades, Werx is designed to help you save time, alleviate stress, and increase your profits. Whether you need to manage schedules, track time spent on-site, or generate professional invoices, Werx consolidates all these functions into one intuitive platform. With its affordability and dependability, Werx stands out as an excellent choice for contractors looking to expand their business and streamline their processes effectively. Don’t miss out on the opportunity to transform your construction management experience with Werx.
-
BlueFolderElevate your service management experience with BlueFolder, the comprehensive solution crafted specifically for field service providers, maintenance teams, and support organizations. Improve your workflows, enhance customer satisfaction, and increase operational efficiency with our extensive range of features designed for seamless integration. Easily oversee work orders through our user-friendly interface, ensuring that no detail goes unnoticed. Utilize our intelligent dispatch and scheduling tools to effectively allocate resources, reducing downtime while boosting productivity. Strengthen customer relationships with our CRM capabilities, which allow you to monitor interactions and service history for a tailored customer experience. Stay connected and productive with our mobile app, which facilitates real-time collaboration, work order updates, and direct client communication from any location. Manage your assets, equipment, and contracts with ease, while simplifying financial operations through our billing and invoicing features that help you create precise invoices and streamline payment processes to enhance your cash flow. Acquire meaningful insights into your business operations through customizable reports and analytics, empowering you to make data-driven decisions and pinpoint areas that require improvement. Additionally, BlueFolder integrates smoothly with other essential tools, ensuring that your service management ecosystem is cohesive and efficient. With BlueFolder, you can transform your service management approach and unlock new levels of operational success.
-
Resco Field Service+Resco Field Service+ revolutionizes field service operations by converting conventional service methods into efficient digital workflows. Designed for various sectors, including utilities, telecommunications, manufacturing, and energy, it integrates offline capabilities with sophisticated scheduling, routing, and data collection tools, ensuring teams maintain high productivity regardless of their location. By offering seamless connectivity with platforms like Dynamics 365 and Salesforce, Resco Field Service+ facilitates immediate access to data and updates while in the field, significantly minimizing manual data entry and eliminating the need for paper documents. Field technicians can utilize their mobile devices to capture images, scan barcodes, complete checklists, and view service histories, even in offline mode—a crucial feature for working in remote or busy environments. Among its standout features are user-friendly drag-and-drop customization options that empower teams to develop workflows, forms, and reports without requiring any coding skills. Additionally, its GPS and routing functionalities allow technicians to streamline their travel routes, while real-time insights enable supervisors to track job progress and manage resource allocation effectively from any location. Ultimately, Resco Field Service+ enhances the management of field operations, enabling organizations to boost response times, lower error rates, and significantly improve customer satisfaction levels, thereby transforming the landscape of service delivery.
-
Repair-CRMSay farewell to overpriced, rigid software options and embrace the simplicity of Repair-CRM—designed with small repair businesses in mind. For just $89/month for 5 users, you’ll get a complete CRM solution with no annual contracts or unnecessary hassle. Repair-CRM integrates effortlessly with QuickBooks Online, allowing you to import your clients and products in a matter of minutes, saving you time and effort right from the start. The system simplifies job dispatching and allows you to track all your assets—HVAC units, printers, water systems, and more—with detailed service histories so you can stay on top of maintenance needs. Clients can use the sleek online booking portal integrated directly into your website to select the exact asset that requires repair, streamlining the appointment process. Technicians are equipped with GPS tracking, clock-in/out functionality, and the ability to snap before-and-after photos while on-site, ensuring accurate documentation and improved communication. Repair-CRM is affordable, flexible, and fully customizable to your needs, providing a smart, cost-effective solution that powers up your shop without breaking your budget. Whether you're a small startup or an established business, Repair-CRM gives you the tools you need to run more efficiently, track every detail, and deliver superior service to your customers. It’s the all-in-one tool you’ve been waiting for, built to scale with your business.
-
FieldEdgeFieldEdge, formerly known as Desco, is a groundbreaking software designed specifically for the service sector. This platform equips businesses with a competitive advantage through a comprehensive array of productivity and customer management tools, enabling them to excel in their respective fields. With FieldEdge, organizations can streamline technician dispatching and job scheduling, effectively manage customer relationships and ongoing projects, monitor performance through insightful dashboards, and enhance their sales capabilities. Additionally, this software fosters better communication and coordination among team members, ultimately contributing to overall operational efficiency.
-
Plexxis SoftwarePLEXXIS serves as a comprehensive solution for subcontractors by integrating project management, accounting, estimating, takeoff, and mobile applications within a unified technological framework. Furthermore, Plexxis ensures that all implementation and support services are handled entirely in-house, while also offering straightforward agreements designed to safeguard subcontractors from several issues. These include unfair subscription practices, where vendors lack transparency regarding total onboarding costs and may misrepresent offerings without providing reasonable cancellation options. Additionally, they combat cloud cuffing, a tactic where vendors demand fees before clients are operational and may hold client data hostage to extract further payments. The platform also addresses smoke stacking, which occurs when vendors exaggerate the integration capabilities of their tools, and overages, where clients receive vague service rates and non-binding estimates that lead to unexpected change orders. Overall, Plexxis prioritizes the needs of subcontractors by promoting clarity and fairness in their agreements and services.
-
Service AutopilotService Autopilot, developed by Xplor, stands as the leading business management software tailored for industries such as lawn care, cleaning, snow removal, pest control, and pool services, empowering countless entrepreneurs to realize their aspirations through business automation that fosters rapid and sustained growth. With its comprehensive features, it is designed not just to streamline operations but also to enhance overall efficiency and profitability for service-oriented businesses.
-
BidtracerBidtracer was created by two skilled engineers who brought together their knowledge in mechanical, electrical, and computer engineering. This cutting-edge application functions as a dedicated sales operations and channel partner tool specifically tailored for the commercial construction industry. It streamlines the initiation of sales opportunities, the formulation of bid tracking plans, and the specification process while also facilitating the invitation of subcontractors for collaboration. Users can quickly leverage the estimating feature to draft proposals and dispatch them to clients with ease. Furthermore, it aids sales professionals in automating their bid follow-up processes, allowing them to monitor and identify the successful contractor. This process significantly enhances their likelihood of successfully closing sales on projects. Effective project management plays a vital role in optimizing time and increasing profitability within construction ventures. By automating numerous project management functions, we can enhance operational efficiency and simplify every aspect related to the project's management. Ultimately, this leads to a more organized workflow and improved outcomes for all stakeholders involved.
-
Dispatch ScienceDispatch Science streamlines and enhances every aspect of your delivery process. Functioning as a Transport Management System, it automates, optimizes, and oversees all necessary operations for delivery businesses to thrive. The platform facilitates order booking and customer relationship management through a self-service portal, alongside features like pricing, real-time tracking with predictive estimated times of arrival, returns management, proof of delivery, barcode scanning, billing, and driver administration, all supported by an intuitive mobile app for iOS and Android. Additionally, it excels as a route management tool, adeptly handling scheduled route oversight that seamlessly integrates with numerous on-demand and planned routes. The robust API further enables automation to extend to various third-party applications, including accounting software, eCommerce platforms, and additional logistics services. This versatile solution caters to a diverse array of industries where delivery services are essential, including sectors such as courier and parcel delivery, eCommerce last-mile logistics, manufacturing distribution, third-party logistics (3PL), food and beverage distribution for restaurants, as well as medical, hospital, and pharmaceutical deliveries, and finally, retail last-mile distribution. By harnessing the power of Dispatch Science, businesses can not only improve efficiency but also enhance customer satisfaction through timely and reliable deliveries.
What is SWORD?
SWORD™ is a comprehensive software platform designed to streamline the management of Customer Service and Job Shop operations. This application shines in the realm of Client Relationship Management (CRM) and Contact Management, providing detailed logs for contacts and histories of follow-ups. Moreover, SWORD™ boasts a robust feature set that facilitates the creation of proposals, sales orders, service orders, estimates, contracts, and invoices. It also serves as a small business Manufacturing Resource Planning (MRP) system, integrating Job Costing for materials and labor. In addition to these functions, it offers effective systems for planning and managing factory equipment maintenance. A notable highlight of the software is its capability to monitor orders set for dispatch, whether to internal teams or field service agents. Users can select from various configurations, including a standard edition that works with Windows XP, Vista, and Windows 7, alongside options for Remote Desktop access via Microsoft Terminal Server. Furthermore, it accommodates IP Client to IP Server setups for local area networks (LAN) and wide area networks (WAN), necessitating a Windows Server configuration. With such a wide array of functionalities, SWORD™ effectively tackles many challenges encountered by service-oriented enterprises. Its adaptability and extensive features make it an invaluable asset for improving operational efficiency and ensuring high levels of customer satisfaction, ultimately fostering growth and success in the competitive landscape.
What is Hydra OMS?
Hydra OMS is a dynamic open-source platform crafted for the proficient management of service and job orders, alongside business workflows. With the support of a powerful BPM engine, Hydra OMS takes charge of all operational activities, effectively eliminating problems like lost, overdue, or incorrect orders. Users are granted the ability to modify any business process on-the-fly, ensuring that changes are applied instantly to all upcoming orders. The platform includes an intuitive visual editor that complies with the ISO-standardized BPMN 2.0, facilitating the customized design of business procedures. Furthermore, you can set up SLA escalation notifications, create workflow branches, and establish conditions to enhance efficiency, all while integrating seamlessly with other software through an API. A highlight of Hydra is its adaptable Process Execution Wizard, which alleviates the burden on employees who previously had to memorize intricate process diagrams. They can easily initiate the wizard, input necessary information (supplemented by context-specific suggestions), and click 'Next' to continue. Not only is the Execution Wizard integrated with our Hydra billing system, but it also offers a standalone web application, primarily aimed at augmenting your existing software with robust BPM functionalities, thereby enhancing both efficiency and user experience in your workflows. This forward-thinking approach not only optimizes processes but also allows teams to concentrate on their primary duties without being overwhelmed by procedural intricacies, ultimately fostering a more productive work environment. In this way, Hydra OMS represents a significant advancement in operational management solutions.
Integrations Supported
Hydra Billing
API Availability
Has API
API Availability
Has API
Pricing Information
$295 one-time payment
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Access Business Communications
Company Website
abci-software.com/software_applications/sword_service_management/field_service_software.htm
Company Facts
Organization Name
Latera
Date Founded
2007
Company Website
hydra-oms.com/
Categories and Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Categories and Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking