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What is SWORD?

SWORDâ„¢ is a comprehensive software platform designed to streamline the management of Customer Service and Job Shop operations. This application shines in the realm of Client Relationship Management (CRM) and Contact Management, providing detailed logs for contacts and histories of follow-ups. Moreover, SWORDâ„¢ boasts a robust feature set that facilitates the creation of proposals, sales orders, service orders, estimates, contracts, and invoices. It also serves as a small business Manufacturing Resource Planning (MRP) system, integrating Job Costing for materials and labor. In addition to these functions, it offers effective systems for planning and managing factory equipment maintenance. A notable highlight of the software is its capability to monitor orders set for dispatch, whether to internal teams or field service agents. Users can select from various configurations, including a standard edition that works with Windows XP, Vista, and Windows 7, alongside options for Remote Desktop access via Microsoft Terminal Server. Furthermore, it accommodates IP Client to IP Server setups for local area networks (LAN) and wide area networks (WAN), necessitating a Windows Server configuration. With such a wide array of functionalities, SWORDâ„¢ effectively tackles many challenges encountered by service-oriented enterprises. Its adaptability and extensive features make it an invaluable asset for improving operational efficiency and ensuring high levels of customer satisfaction, ultimately fostering growth and success in the competitive landscape.

What is ProfitSword?

ProfitSword offers cutting-edge business intelligence solutions specifically designed for hotels, management firms, and ownership groups, enabling quick, data-driven decisions while minimizing reliance on manual processes. By automating data collection, users gain an integrated view of portfolio performance in real-time, which boosts visibility and improves operational efficiency. The platform reduces the need for tedious data entry and analysis by consolidating all property systems into one seamless interface. As a leader in hospitality business intelligence, ProfitSword plans to introduce enhanced user experiences and security improvements, while also fine-tuning document management and workflows tailored for night auditors. Hospitality-oriented real estate development and asset management firms benefit significantly from their collaboration with ProfitSword, as they receive easy access to real-time business analytics that support swift and informed decision-making, thereby promoting sustainable growth for their organizations. This innovative strategy not only simplifies operations but also equips clients to adapt quickly to shifts in the market and leverage new opportunities, thereby ensuring they remain competitive in a dynamic industry. The ongoing evolution of the platform is set to further enhance user engagement and operational adaptability.

Media

Media

Integrations Supported

Integrations Supported

Aldelo Express POS
Event Temple
LodgIQ

API Availability

API Availability

Pricing Information

$295 one-time payment

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Access Business Communications

Company Website

abci-software.com/software_applications/sword_service_management/field_service_software.htm

Company Facts

Organization Name

Actabl

Date Founded

2022

Company Location

United States

Company Website

actabl.com/profitsword/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Categories and Features

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