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What is Saber Feedback?

Incorporating a feedback button on your website is a strategic move to tackle critical bugs, improve user experience, and gain invaluable insights from your customers. This straightforward feature can be implemented on any page and includes the ability to capture screenshots. By utilizing a visual tool for feedback collection that works directly on your site, you can gather user input seamlessly, eliminating the need for tedious email correspondence or overwhelming ticketing systems. Users are empowered to share their thoughts easily through screenshots and written comments, all without having to leave their current page. You can also design specific feedback forms tailored to your requirements for collecting more precise information. Given that customers are often the first to notice bugs and usability challenges, it is crucial to enable them to provide immediate visual feedback whenever they encounter an issue. In addition, the system automatically collects technical details such as the user's operating system, browser type and version, and any JavaScript errors, which streamlines your troubleshooting process and saves you time. This proactive feedback mechanism not only enhances communication but also builds a stronger connection between you and your users, ultimately fostering a more engaging and responsive online environment. By prioritizing user feedback, you can continuously refine your website and address issues before they escalate.

What is Fronter?

Take control of your feedback process with Fronter, an innovative tool designed to foster collaboration among teams for timely, accurate, and actionable insights. There's no requirement for prior installations or plugins; simply paste a link or upload your document to start visually annotating right away. All feedback is securely stored in your account, making it easy to access whenever needed. You can effortlessly click on elements to leave your comments, and Fronter also allows you to tag teammates directly within your remarks, inviting them to engage in the feedback process. Additionally, you can add team members for collaborative project efforts and easily export comments as actionable tasks. Inviting guests is a breeze with a simple link share. Traditional methods of conveying visual edits can often become cumbersome and lead to miscommunication, especially when instructions are vague or reliant on screenshots. With Fronter, you can place comments precisely where they are required on any live website; starting is as simple as sharing a link. This efficient approach not only enhances clarity but also guarantees that your feedback is both impactful and easily understandable, ultimately improving the overall quality of collaboration. By streamlining the feedback process, Fronter empowers teams to work more cohesively and effectively toward their goals.

Media

Media

Integrations Supported

Asana
Basecamp
Bitbucket
GitHub
GitLab
Jira
Mailchimp
Moodle
Ouriginal
Pivotal Tracker
Redmine
Shopify
Slack
Trello
WordPress
Zapier
Zendesk

Integrations Supported

Asana
Basecamp
Bitbucket
GitHub
GitLab
Jira
Mailchimp
Moodle
Ouriginal
Pivotal Tracker
Redmine
Shopify
Slack
Trello
WordPress
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

$19 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Saber Feedback

Date Founded

2011

Company Location

Spain

Company Website

saberfeedback.com

Company Facts

Organization Name

Fronter.io

Date Founded

2019

Company Location

Spain

Company Website

www.fronter.io

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Wireframe

Collaboration
Desktop Interface
Drag & Drop
Feedback Management
Interactive Elements
Mobile Interface
Mockup Creation
Page Linking
Presentation Tools
Prototype Creation
Revision History
Screen Capture
Wireframe Creation

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