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What is Safety Mojo?

Edify is committed to reducing risks for frontline workers. Their Safety Mojo Platform functions as an intuitive management system that has gained popularity among many of the foremost construction companies, builders, and insurance providers throughout the United States. As mobile technology continues to advance, various industries, including construction, are now poised to adopt onsite and real-time safety monitoring, which could profoundly reshape the industry. Currently, fewer than 5% of organizations in the construction field utilize systems to effectively analyze safety trends. Frequently, only the most elite contractors monitor safety metrics using basic Excel spreadsheets. Even when electronic forms are utilized, the valuable data often remains unprocessed, resulting in lost opportunities for meaningful analysis. With safety becoming a critical focus across many industries, especially in construction, the need for an effective tool that fosters collaboration between supervisors and workers to emphasize safety is more pressing than ever. This shift in safety management highlights the urgent necessity for creative solutions that can evolve alongside the industry's dynamic environment, ensuring that the well-being of workers is prioritized at all times.

What is Mojo Helpdesk?

Transform the support experience for both clients and team members using a help desk software that can be implemented in just minutes and at a much lower cost. Are you still depending on outdated methods like spreadsheets and emails to handle requests? Mojo Helpdesk brings everything together into a user-friendly platform. Decrease the number of incoming inquiries by taking advantage of the built-in knowledge base. With Mojo, organization is key; tickets can be effortlessly assigned and tagged for better tracking. Thanks to the platform's automation capabilities, many tasks can be managed without the need for manual effort. Crafted as an accessible cloud ticket tracking solution, Mojo Helpdesk allows organizations to provide outstanding service to employees and customers alike while keeping costs manageable. More than ten years ago, Metadot, the creator of Mojo, identified a gap for a help desk solution that could deliver personalized, engaging, and natural user interactions. When we couldn't find a product that matched our vision, we decided to develop our own. Today, we proudly extend this solution to various organizations, with thousands of businesses, ranging from small groups to large corporations, trusting Mojo Helpdesk to effectively support their customers and staff on a daily basis. With its powerful features, Mojo becomes an indispensable asset for any organization aiming to improve their support capabilities while also enhancing overall efficiency. By committing to continuous improvement and adaptation, Mojo Helpdesk ensures that your organization stays at the forefront of customer service excellence.

Media

Media

Integrations Supported

ActiveCampaign
AdRem NetCrunch
AuditShipment
Bedrock Analytics
Bitium
Campaign Monitor
Constant Contact
Facebook
Formstack
HelpOnClick Live Chat
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Operations Hub
Insightly
Mailchimp
Nicereply
Robly
VisitorTrack
Wufoo
Zapier

Integrations Supported

ActiveCampaign
AdRem NetCrunch
AuditShipment
Bedrock Analytics
Bitium
Campaign Monitor
Constant Contact
Facebook
Formstack
HelpOnClick Live Chat
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Operations Hub
Insightly
Mailchimp
Nicereply
Robly
VisitorTrack
Wufoo
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Safety Mojo

Date Founded

2014

Company Location

United States

Company Website

info.safetymojo.com

Company Facts

Organization Name

Metadot

Date Founded

2006

Company Location

United States

Company Website

www.mojohelpdesk.com

Categories and Features

EHS Management

Audit Management
Corrective / Preventive Actions
Environmental Management
Environmental Risk Assessment
Forms Management
Incident Management
Industrial Safety Management
Injury Reporting
Inspection Management
MSDS
OSHA Recordkeeping
Occupational Health Management
Safety Risk Assessment
Training Management
Waste Management

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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