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What is Sales Infinite?

Sales Infinite is a comprehensive platform that seamlessly combines CRM capabilities with extensive Customer Lifecycle Management and E-Commerce features. In today’s rapid market environment, relying on a basic CRM system is insufficient for managing customer interactions effectively. To cultivate a strong and interactive relationship management strategy, it is crucial to dismantle the limitations of traditional systems. Without full visibility and control over every aspect of the customer journey—including sales orders, invoices, payments, and support records—organizations cannot genuinely nurture their relationships with customers. Although many CRM providers claim to deliver a holistic solution, the reality is that they often fail to create authentic connections with clients. As prospects evolve into customers, conventional CRM systems frequently fall short, leaving businesses ill-prepared to handle the changing dynamics of these relationships. This disconnect underscores the importance of an integrated solution like Sales Infinite, which aims to address these gaps and significantly improve customer engagement. Ultimately, having a unified platform not only streamlines operations but also fosters lasting bonds with clients, paving the way for long-term loyalty.

What is DecisionLink ValueCloud?

ValueCloud® provides a comprehensive framework and repository that effectively stores and analyzes essential customer value data, converting it into actionable insights and valuable resources for various departments within the organization, such as product management, marketing, sales, value engineering, professional services, and customer success. Recognizing customer value is vital as it signifies an important evolution in Customer Relationship Management, where genuine connections with customers rely heavily on the value they perceive. Unfortunately, current CRM systems and other business applications often fall short of the capabilities required for efficient customer value management. We believe that any organization seeking to shift towards higher value and more profitable business models must regard customer value as a key strategic asset; doing so will not only enhance competitive edge but also enrich dialogues, foster trusted advisor relationships, and ultimately lead to better business results. In prioritizing customer value management, companies can more adeptly navigate the challenges and intricacies of today's competitive markets, ensuring sustained growth and customer satisfaction in the long run.

Media

Media

Integrations Supported

Indent
Microsoft Dynamics 365
Salesforce

Integrations Supported

Indent
Microsoft Dynamics 365
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Innovations Infinite

Date Founded

2011

Company Location

United Kingdom

Company Website

www.salesinfinite.com

Company Facts

Organization Name

DecisionLink

Date Founded

1995

Company Location

United States

Company Website

www.decisionlink.com/products/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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