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What is Salesbox?
The mobile-friendly sales platform prioritizes ease of customer management for users on the move. We aim to create a system that minimizes data input while producing impactful results, thereby accelerating your sales process. With our platform, you can achieve accurate sales predictions through various dynamic methods that focus on essential activities. The integrated marketing automation tool effectively captures leads from multiple online sources such as websites, campaigns, emails, and social media platforms. Salesbox is tailored to fit your specific behaviors and performance indicators, ensuring you remain aligned with your sales objectives and providing timely alerts if you're falling behind. You can conveniently delegate tasks and leads to colleagues or view ticket lists for better management. Should you face any obstacles, help is readily available at your fingertips. Communicate effortlessly via calls and emails within Salesbox, which ensures that all customer interactions are thoroughly documented. Following each call, you'll receive personalized advice to refine your strategy. Moreover, you can operate Salesbox using voice commands, allowing you to add notes, set up tasks, make calls, and navigate routes with ease. This cutting-edge method not only helps you streamline your sales activities but also keeps your focus on boosting productivity, ultimately leading to improved sales outcomes. Additionally, as you harness these tools, you will find that your overall efficiency and effectiveness in closing deals significantly increase.
What is CallerDesk?
CallerDesk is a cutting-edge cloud telephony and communication platform designed to help businesses streamline and automate their customer interaction processes by offering features such as IVR, call tracking, and seamless CRM integration. This platform is specifically engineered to enhance the management of both incoming and outgoing calls, ultimately increasing operational efficiency and improving the overall experience for customers.
Situated in the cloud telephony software space, CallerDesk delivers a robust set of communication tools that cater to organizations of various sizes, proving particularly advantageous for industries that deal with a high volume of customer calls, such as customer support, sales, marketing, and service-related sectors. It acts as a valuable asset for teams looking to eliminate repetitive tasks tied to call management, monitor customer engagements, and analyze communication metrics in real-time, which fosters better decision-making.
Among the notable features offered by CallerDesk is its IVR (Interactive Voice Response) System, which allows businesses to automate responses and efficiently route calls to the appropriate departments or agents. Furthermore, the platform enhances call automation, streamlining the process for both incoming and outgoing communications, while minimizing manual labor and potential errors. Additionally, CallerDesk equips businesses with extensive analytics tools that enable them to assess performance and pinpoint areas for continuous improvement, ensuring they remain competitive in the ever-evolving communication landscape.
Media
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Integrations Supported
Dropbox
Facebook
Gmail
Google Docs
Google Drive
LinkedIn
MYOB
Mailchimp
Marketo
Microsoft 365
Integrations Supported
Dropbox
Facebook
Gmail
Google Docs
Google Drive
LinkedIn
MYOB
Mailchimp
Marketo
Microsoft 365
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Salesbox
Date Founded
2014
Company Location
Sweden
Company Website
salesbox.com
Company Facts
Organization Name
CallerDesk
Date Founded
2016
Company Location
India
Company Website
callerdesk.io
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration