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What is Salesforce Agentforce Education?

Agentforce Education is Salesforce’s AI-first education platform that brings together CRM functionality and next-generation student information system capabilities. Previously known as Education Cloud, it provides a unified foundation for managing the entire constituent journey. From recruitment and admissions to academic operations and alumni advancement, the platform connects every department with shared data and workflows. AI-powered agents deliver 24/7 support for prospective students, advisors, and fundraisers. Recruitment teams can automate personalized outreach and application support. Academic operations gain intelligent tools for course search, catalog management, and registration planning. Student success teams benefit from holistic advising summaries, predictive insights, and automated next steps. Advancement professionals can conduct philanthropic research and manage donor relationships more efficiently. Real-time analytics enable institutions to anticipate trends and respond proactively. The platform integrates seamlessly with Data 360, MuleSoft, Marketing Cloud, Slack, and Tableau for expanded functionality. Its flexible, configurable architecture supports diverse education models and lifelong learning initiatives. Agentforce Education enables institutions to create connected, data-driven experiences that improve engagement, retention, and institutional impact.

What is Anthology Beacon?

Developing a holistic experience that harnesses campus-wide data can yield invaluable insights, ensuring comprehensive support throughout each stage of a student's journey. By identifying the most effective programs and recognizing students who might be facing challenges, we can connect them with the necessary resources at critical moments, thereby improving their overall experience. The integration of proactive assessments and predictive analytics allows us to issue timely early alerts, engaging appropriate support systems when needed. Utilizing student relationship management tools not only aids in the distribution of resources but also strengthens ongoing connections among students and staff. Collaborative features can enhance the experience for faculty and advisors, while functionalities tailored for advisors enable efficient management of both individuals and larger student groups. Furthermore, employing visualizations and dashboard analyses will drive significant improvements in student support. By proactively evaluating potential risks, we can refine our intervention strategies and leverage powerful data insights to optimize their effectiveness. Our institution-specific predictive model continuously adjusts risk scoring and identifies key factors, ensuring a sustained positive impact on student success. Ultimately, our goal is to cultivate an environment that empowers every student to reach their fullest potential while fostering resilience and growth throughout their academic journey. This comprehensive approach not only enhances individual achievement but also contributes to a thriving campus community.

Media

Media

Integrations Supported

Attendance Tracker Pro
Collate
Copilot
Docusign
Formstack
GetFeedback
GoFundMe Pro
Groove
Informatica MDM
Inspire Planner
PatronManager CRM
Salesforce
TargetX CRM
Wufoo
Zapier

Integrations Supported

API Availability

API Availability

Pricing Information

$36 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/education/cloud/

Company Facts

Organization Name

Anthology

Company Location

United States

Company Website

www.anthology.com/products/lifecycle-engagement/enrollment-and-retention/anthology-beacon

Categories and Features

Academic Advising

Not specified

Admissions and Enrollment

Application Management
Candidate Management
Financial Aid Management

Alumni Management

Fundraising Management
Mailing List Management
Member Portal
Membership Management

Higher Education

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Student Information / Records
Student Portal

Categories and Features

Academic Advising

Not specified

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