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What is Salesforce Agentforce Education?

Agentforce Education is Salesforce’s AI-first education platform that brings together CRM functionality and next-generation student information system capabilities. Previously known as Education Cloud, it provides a unified foundation for managing the entire constituent journey. From recruitment and admissions to academic operations and alumni advancement, the platform connects every department with shared data and workflows. AI-powered agents deliver 24/7 support for prospective students, advisors, and fundraisers. Recruitment teams can automate personalized outreach and application support. Academic operations gain intelligent tools for course search, catalog management, and registration planning. Student success teams benefit from holistic advising summaries, predictive insights, and automated next steps. Advancement professionals can conduct philanthropic research and manage donor relationships more efficiently. Real-time analytics enable institutions to anticipate trends and respond proactively. The platform integrates seamlessly with Data 360, MuleSoft, Marketing Cloud, Slack, and Tableau for expanded functionality. Its flexible, configurable architecture supports diverse education models and lifelong learning initiatives. Agentforce Education enables institutions to create connected, data-driven experiences that improve engagement, retention, and institutional impact.

What is CRM Educacional?

This specialized CRM for the education sector focuses on converting prospective students into enrollees and facilitating the graduation of those enrollees by delivering efficient solutions aimed at attracting, retaining, and supporting students through a tailored engagement strategy for both primary and higher education institutions across the country. Utilizing the power of Artificial Intelligence, this Educational CRM incorporates predictive algorithms that significantly boost the likelihood of transforming leads into enrollments while effectively overseeing student retention rates. It is meticulously crafted to guide your team in an efficient manner! The system boasts an automated selection process that includes registration forms, enrollment, examinations, and online assessments, all while maintaining smooth communication without unnecessary repetition. A fully operational and independent call center is seamlessly integrated, ensuring priority capturing through automated rules and the efficient prioritization of calls and message queues, thus nurturing strong connections with students and solidifying their dedication to their educational paths. Through this all-encompassing approach, not only are operations streamlined, but there is also a meaningful contribution to the sustained success of students as well as educational institutions, paving the way for a brighter future in academic achievements. This level of engagement fosters an environment where both students and institutions can thrive collaboratively.

Media

Media

Integrations Supported

Attendance Tracker Pro
Collate
Copilot
Docusign
Formstack
GetFeedback
GoFundMe Pro
Groove
Informatica MDM
Inspire Planner
PatronManager CRM
Salesforce
TargetX CRM
Wufoo
Zapier

Integrations Supported

isimSoftware TeachBoard

API Availability

API Availability

Pricing Information

$36 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/education/cloud/

Company Facts

Organization Name

CRM Educacional

Date Founded

2014

Company Location

Brazil

Company Website

crmeducacional.com

Categories and Features

Academic Advising

Not specified

Admissions and Enrollment

Application Management
Candidate Management
Financial Aid Management

Alumni Management

Fundraising Management
Mailing List Management
Member Portal
Membership Management

Higher Education

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Student Information / Records
Student Portal

Categories and Features

Admissions and Enrollment

Application Management
Candidate Management
Colleges / Universities

CRM

Email Marketing
Segmentation
Task Management

Higher Education

Admissions Management
Student Information / Records

School Management

Higher Education

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