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What is Salesforce Agentforce Education?

Agentforce Education is Salesforce’s AI-first education platform that brings together CRM functionality and next-generation student information system capabilities. Previously known as Education Cloud, it provides a unified foundation for managing the entire constituent journey. From recruitment and admissions to academic operations and alumni advancement, the platform connects every department with shared data and workflows. AI-powered agents deliver 24/7 support for prospective students, advisors, and fundraisers. Recruitment teams can automate personalized outreach and application support. Academic operations gain intelligent tools for course search, catalog management, and registration planning. Student success teams benefit from holistic advising summaries, predictive insights, and automated next steps. Advancement professionals can conduct philanthropic research and manage donor relationships more efficiently. Real-time analytics enable institutions to anticipate trends and respond proactively. The platform integrates seamlessly with Data 360, MuleSoft, Marketing Cloud, Slack, and Tableau for expanded functionality. Its flexible, configurable architecture supports diverse education models and lifelong learning initiatives. Agentforce Education enables institutions to create connected, data-driven experiences that improve engagement, retention, and institutional impact.

What is ConexED?

ConexED emerges as the leading all-in-one solution designed for appointment scheduling, student kiosks, video conferencing, and reporting specifically for the higher education landscape. Our comprehensive EdTech platform aims to boost student engagement, enhance retention efforts, and provide fair access to various resources, catering to students both on-campus and remotely without the need for software installations, thanks to its cloud-based architecture. This flexibility allows students, faculty, and staff to effortlessly arrange meetings and connect from any device or location, significantly simplifying the process. The cohesive scheduling system, together with on-site kiosks, queuing options, and a versatile video meeting platform, enables students to readily access vital support services such as admissions, financial aid, academic advising, tutoring, library resources, and instructor office hours. By leveraging this innovative model, ConexED not only optimizes operational efficiency but also cultivates a more interconnected educational environment, enhancing the overall experience for everyone involved. Ultimately, the platform's emphasis on accessibility and ease of use reinforces its commitment to supporting the diverse needs of the academic community.

Media

Media

Integrations Supported

Attendance Tracker Pro
Collate
Copilot
Docusign
Formstack
GetFeedback
GoFundMe Pro
Groove
Informatica MDM
Inspire Planner
Salesforce
TargetX CRM
Wufoo
Zapier

Integrations Supported

Blackboard Collaborate
Box
Canvas
Google Docs
Microsoft 365

API Availability

API Availability

Pricing Information

$36 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/education/cloud/

Company Facts

Organization Name

ConexED

Date Founded

2012

Company Location

United States

Company Website

www.conexed.com

Categories and Features

Academic Advising

Not specified

Admissions and Enrollment

Application Management
Candidate Management
Financial Aid Management

Alumni Management

Fundraising Management
Mailing List Management
Member Portal
Membership Management

Higher Education

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Student Information / Records
Student Portal

Categories and Features

Academic Advising

Not specified

Academic Scheduling

Not specified

Higher Education

Admissions Management
Assessment Management
Financial Aid Management
Scheduling
Student Information / Records
Student Portal

K-12

Attendance Tracking
Communication Management
Student Information / Records

Student Engagement Platform

Communication Tools
Community Management
Event Calendar
Higher Education
Interactive Learning
K-12
Mobile App
Student Group Management

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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