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What is Salesforce Agentforce Education?

Agentforce Education is Salesforce’s AI-first education platform that brings together CRM functionality and next-generation student information system capabilities. Previously known as Education Cloud, it provides a unified foundation for managing the entire constituent journey. From recruitment and admissions to academic operations and alumni advancement, the platform connects every department with shared data and workflows. AI-powered agents deliver 24/7 support for prospective students, advisors, and fundraisers. Recruitment teams can automate personalized outreach and application support. Academic operations gain intelligent tools for course search, catalog management, and registration planning. Student success teams benefit from holistic advising summaries, predictive insights, and automated next steps. Advancement professionals can conduct philanthropic research and manage donor relationships more efficiently. Real-time analytics enable institutions to anticipate trends and respond proactively. The platform integrates seamlessly with Data 360, MuleSoft, Marketing Cloud, Slack, and Tableau for expanded functionality. Its flexible, configurable architecture supports diverse education models and lifelong learning initiatives. Agentforce Education enables institutions to create connected, data-driven experiences that improve engagement, retention, and institutional impact.

What is CounselMore?

Achieving our common goal involves providing enhanced counseling services to a greater number of students while maintaining high service standards and preventing counselor overload. Acknowledged as the leading provider of academic advising software by the EdTech awards, our platform is meticulously crafted to boost the productivity of academic advisors. We support those who assist students in navigating the complexities of college preparation, including tasks like applying, selecting courses, managing transcripts, and engaging in tutoring, coaching, essay writing, and extracurricular involvement. Our distinctive college search tool aggregates vital insider insights, and our character assignments help students efficiently research, choose, and apply to colleges, all neatly organized in a single, user-friendly interface. A collaborative effort by experienced college counselors and education technology experts has led to a thorough examination of effective college counseling strategies and the challenges present in today’s rapidly changing college admissions environment. CounselMore is highly valued by institutional college counselors for honoring established traditions in secondary education, while independent educational advisors find it to be a catalyst for innovation in high school exit strategies. We invite you to explore all these features without any cost to you!

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Integrations Supported

Salesforce
Calendly
Collate
Copilot
Docusign
Dubsado
Formstack
GoFundMe Pro
Google
Google Drive
Groove
Informatica MDM
Inspire Planner
PatronManager CRM
TargetX CRM
Weebly
Wix
WordPress
Wufoo
Zapier

Integrations Supported

Salesforce
Calendly
Collate
Copilot
Docusign
Dubsado
Formstack
GoFundMe Pro
Google
Google Drive
Groove
Informatica MDM
Inspire Planner
PatronManager CRM
TargetX CRM
Weebly
Wix
WordPress
Wufoo
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$36 per month
Free Trial Offered?
Free Version

Pricing Information

$55 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/education/cloud/

Company Facts

Organization Name

CounselMore

Date Founded

2016

Company Location

United States

Company Website

www.CounselMore.com

Categories and Features

Admissions and Enrollment

Application Management
Assessment Management
Candidate Management
Colleges / Universities
Evaluation Management
Fee Management
Financial Aid Management
Forms Management
K-12
Recruiting Management
Scoring
Self Service Portal

Alumni Management

Event Management
Fundraising Management
Jobs Board
Mailing List Management
Member Accounts
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

Higher Education

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Faculty / Staff Management
Financial Aid Management
Fundraising Management
Housing Management
Scheduling
Student Information / Records
Student Portal

Categories and Features

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