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What is Salesforce Agentforce Education?

Agentforce Education is Salesforce’s AI-first education platform that brings together CRM functionality and next-generation student information system capabilities. Previously known as Education Cloud, it provides a unified foundation for managing the entire constituent journey. From recruitment and admissions to academic operations and alumni advancement, the platform connects every department with shared data and workflows. AI-powered agents deliver 24/7 support for prospective students, advisors, and fundraisers. Recruitment teams can automate personalized outreach and application support. Academic operations gain intelligent tools for course search, catalog management, and registration planning. Student success teams benefit from holistic advising summaries, predictive insights, and automated next steps. Advancement professionals can conduct philanthropic research and manage donor relationships more efficiently. Real-time analytics enable institutions to anticipate trends and respond proactively. The platform integrates seamlessly with Data 360, MuleSoft, Marketing Cloud, Slack, and Tableau for expanded functionality. Its flexible, configurable architecture supports diverse education models and lifelong learning initiatives. Agentforce Education enables institutions to create connected, data-driven experiences that improve engagement, retention, and institutional impact.

What is DreamApply?

DreamApply aims to assist educational institutions in boosting student enrollment by reducing the workload and streamlining their admissions and marketing processes. Additionally, it enables users to provide online payment options, oversee scholarship distribution and budgets, and foster trust by allowing agents to input their students directly into the platform. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with prospective students and their representatives. More than 300 educational institutions globally have benefited from DreamApply’s application management software to improve admissions and related processes.

Media

Media

Integrations Supported

Salesforce
Zapier
Docusign
GoFundMe Pro
Groove

Integrations Supported

Salesforce
Zapier
Brevo
Dropbox
Flywire
Google Ads
Matomo
Microsoft Dynamics 365
PayPal
Simple Analytics
SoundCloud
Stripe
TransferMate
Turnitin
Vimeo
YouTube

API Availability

API Availability

Has API

Pricing Information

$36 per month

Pricing Information

The cost of using DreamApply is determined by several key factors tailored to meet the specific needs of your institution:

Number of Applications Processed: The volume of applications your institution handles annually influences the pricing.

Custom Integrations: Any custom integrations with existing systems or specific custom features requested by your institution.

Add-ons: Optional add-ons such as the Marketing Add-on can affect the overall cost.

Configuration and Setup: The initial setup and configuration hours included in your plan (e.g., 10 hours for SMART, 20 hours for GROWTH and FIXED, and 60 hours for VOLUME) tailored to your institution’s processes and requirements.

These factors allow us to provide a flexible pricing structure that ensures you only pay for what you need.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/education/cloud/

Company Facts

Organization Name

DreamApply

Date Founded

2011

Company Location

Estonia

Company Website

dreamapply.com

Categories and Features

Academic Advising

Not specified

Admissions and Enrollment

Application Management
Candidate Management
Financial Aid Management

Alumni Management

Fundraising Management
Mailing List Management
Member Portal
Membership Management

Higher Education

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Student Information / Records
Student Portal

Categories and Features

Admissions and Enrollment

Application Management
Assessment Management
Candidate Management
Colleges / Universities
Evaluation Management
Fee Management
Financial Aid Management
Forms Management
K-12
Recruiting Management
Scoring
Self Service Portal

Education

Not specified

Education HR

Not specified

Higher Education

Admissions Management
Financial Aid Management
Scheduling
Student Information / Records

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