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What is Salesforce Agentforce Net Zero?

Agentforce Net Zero is Salesforce’s AI-powered sustainability and ESG platform designed to help organizations operate more responsibly and efficiently. Previously known as Net Zero Cloud, it consolidates sustainability and operational data within Salesforce’s unified CRM environment. The platform automates carbon accounting by converting utility, travel, and fleet data into emissions metrics aligned with global standards. Built-in compliance tools support regulatory reporting frameworks such as CSRD, GRI, SASB, and CDP. Agentforce AI enables natural language queries to extract insights and accelerate report creation. Scope 3 Emissions Hub provides visibility into supplier and value chain emissions. Organizations can perform forecasting and what-if analysis to guide sustainability investments. Centralized dashboards present real-time environmental metrics and operational performance data. Automated workflows reduce manual reporting efforts and improve accuracy. Integration with Salesforce’s ecosystem enhances cross-functional collaboration and decision-making. The platform supports long-term climate action strategies while identifying cost-saving opportunities. Agentforce Net Zero empowers enterprises to transform sustainability from a reporting obligation into a strategic advantage.

What is C3 AI ESG?

C3 AI ESG provides organizations with the tools needed to improve their environmental, social, and governance (ESG) performance using advanced techniques in machine learning, natural language processing, and generative AI. By utilizing C3 AI ESG, organizations can merge multiple ESG data sources into ESGbitsTM, streamline compliance reporting, and enhance the precision and traceability of carbon emissions evaluations while also keeping track of stakeholder ESG concerns and formulating strategic plans through scenario analysis. This platform employs generative AI to assist in drafting reports and summarizing changes in stakeholder sentiment, featuring an easy-to-use natural language search for rapid retrieval of critical insights. Furthermore, the C3 generative AI product suite, which integrates effortlessly with C3 AI ESG, provides independent functionalities that can be applied to customer-specific datasets and applications, ensuring customized solutions for a variety of requirements and challenges. By leveraging these capabilities, C3 AI ESG empowers businesses to adeptly manage the intricacies of ESG initiatives and adapt to evolving demands in the marketplace. In this way, organizations are better positioned to meet their ESG objectives while fostering a sustainable future.

Media

Media

Integrations Supported

CloudHub
Microsoft 365
Microsoft Word
Salesforce Agentforce
Salesforce Agentforce Field Service
Salesforce CRM Analytics

Integrations Supported

CloudHub
Microsoft 365
Microsoft Word
Salesforce Agentforce
Salesforce Agentforce Field Service
Salesforce CRM Analytics

API Availability

Has API

API Availability

Has API

Pricing Information

$48,000 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/net-zero/cloud/

Company Facts

Organization Name

C3 AI

Date Founded

2009

Company Location

United States

Company Website

c3.ai/products/c3-ai-esg/

Categories and Features

ESG

Activity Dashboard
Analytics/Reporting
Audit Management
Benchmarking
Compliance Management
Data Visualization
Document Management
Performance Metrics
Risk Assessment

Sustainability

Audit Management
Benchmarking
Compliance Management
Corrective Actions (CAPA)
Emissions Management
Employee Training
Energy Management
Incident Management
KPIs
Performance Metrics
Stakeholder Engagement
Supplier Management
Waste Management

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

ESG

Activity Dashboard
Analytics/Reporting
Audit Management
Benchmarking
Compliance Management
Data Visualization
Document Management
Performance Metrics
Risk Assessment

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