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What is Salesforce B2C Commerce?

Connect with your customers anytime and anywhere using our B2C ecommerce solution. Learn how Salesforce B2C Commerce empowers you to design unified and engaging digital shopping experiences, whether in online spaces or at physical locations. Previously known as Commerce Cloud Digital, this platform enables you to engage your target audience and deliver personalized shopping experiences across multiple commerce channels such as web, mobile, social media, and traditional stores. With a suite of powerful features, Salesforce B2C Commerce supports unique digital interactions and facilitates smooth transactions at each point of customer engagement. You can effortlessly launch new websites, tap into new markets, drive sales, and enhance business growth thanks to a plethora of ready-made capabilities. Furthermore, you can address issues like shopping cart abandonment through proven methods such as saved carts, efficient checkout systems, and quick payment solutions. Broaden your reach by merging digital commerce with social media platforms and online communities, including widely-used sites like Instagram and Facebook, to create a comprehensive shopping experience that appeals to consumers. As businesses utilize these resources, they not only improve customer satisfaction but also foster loyalty and encourage repeat purchases, ultimately contributing to sustained success in the competitive market.

What is Atlas?

Atlas CORE is a cloud-based digital commerce solution specifically designed for broadband service providers. It enables the creation of customized online storefronts and enhances sales interactions across multiple platforms, such as eCommerce, field sales, inbound customer service, and retail kiosks. Providers can effectively manage a range of operations including serviceability checks, address verification, package management, product listings, checkout processes, order tracking, lead generation, preorder management, installation scheduling, and addressing abandoned carts. The platform features customizable rules that improve user experiences by considering aspects such as location, market dynamics, network technology, and targeted campaigns. Additionally, it includes analytical tools that track shopper behavior, analyze sales funnels, measure conversion rates, monitor recurring revenue, and evaluate channel performance through detailed dashboards, data exports, multivariate testing, industry benchmarks, and predictive analytics. Another significant advantage is Atlas CORE's ability to integrate smoothly with various billing and operational systems, payment gateways, GIS solutions, marketing tools, analytic services, and workforce management applications, which ensures that broadband providers can maintain a unified strategy for customer acquisition and back-office functions. This comprehensive integration not only streamlines processes but also significantly enhances the efficiency with which broadband providers deliver services to their clientele, ultimately leading to improved customer satisfaction and retention.

Media

Media

No images available

Integrations Supported

Bloomreach
Hypotenuse AI
Instagram
Ketch
Lucidworks
MuleSoft Anypoint Platform
Quip
RenderDraw Journeys

Integrations Supported

Authorize.Net
Google Analytics
Google Tag Manager
Meta Pixel
Omnia360
Praxedo
Salesforce Agentforce Field Service
ServiceNow
Smarty
VWO Testing
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per month
Billed annually
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/commerce-cloud/ecommerce/

Company Facts

Organization Name

Atlas Digital Group

Date Founded

2017

Company Location

United States

Company Website

www.atlasdigitalgroup.com

Categories and Features

eCommerce

Not specified

Social Commerce

Not specified

Categories and Features

eCommerce

Not specified

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