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What is Salesforce B2C Commerce?

Connect with your customers anytime and anywhere using our B2C ecommerce solution. Learn how Salesforce B2C Commerce empowers you to design unified and engaging digital shopping experiences, whether in online spaces or at physical locations. Previously known as Commerce Cloud Digital, this platform enables you to engage your target audience and deliver personalized shopping experiences across multiple commerce channels such as web, mobile, social media, and traditional stores. With a suite of powerful features, Salesforce B2C Commerce supports unique digital interactions and facilitates smooth transactions at each point of customer engagement. You can effortlessly launch new websites, tap into new markets, drive sales, and enhance business growth thanks to a plethora of ready-made capabilities. Furthermore, you can address issues like shopping cart abandonment through proven methods such as saved carts, efficient checkout systems, and quick payment solutions. Broaden your reach by merging digital commerce with social media platforms and online communities, including widely-used sites like Instagram and Facebook, to create a comprehensive shopping experience that appeals to consumers. As businesses utilize these resources, they not only improve customer satisfaction but also foster loyalty and encourage repeat purchases, ultimately contributing to sustained success in the competitive market.

What is Candid?

Candid™ leads the way in Visual Commerce by empowering brands to share their narratives through the eyes of their most enthusiastic advocates. By embedding authentic images and videos into product pages and social media ads, it cultivates a lively and interactive community that enhances sales. Utilize machine vision technology to identify trends in your shared content and evaluate its impact effectively. This innovative solution is both adaptable and effective, allowing brands to engage with their audiences while easily obtaining consent to amplify their stories across various digital channels, including social media advertising. It seamlessly incorporates four methods of engagement—hashtags, link-based requests, direct outreach, and replies—coupled with real-time performance insights. Enhance your social storytelling by establishing direct connections with your most loyal fans for explicit approval. Effortlessly reach out to content creators on platforms like Instagram and Twitter to secure the permissions needed, all managed through a streamlined team dashboard. Furthermore, simplify the process of securing usage rights by enabling direct uploads on product pages or through follow-up emails after purchases, making it even easier to showcase captivating fan-generated content. With these features, brands can truly expand their outreach and foster deeper connections with their audience.

Media

Media

Integrations Supported

Instagram
Bloomreach
Exposebox
GhostRetail
Hypotenuse AI
Ketch
Lucidworks
MuleSoft Anypoint Platform
Prefixbox
RenderDraw Journeys

Integrations Supported

Instagram
BigCommerce
Bright Funds
Magento
Mixpanel
Salesforce Agentforce Commerce
Shopify
Sitecore
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per month
Billed annually
Free Trial Offered?

Pricing Information

$249 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/commerce-cloud/ecommerce/

Company Facts

Organization Name

Candid

Date Founded

2012

Company Location

Canada

Company Website

www.getcandid.com/products/

Categories and Features

eCommerce

Not specified

Social Commerce

Not specified

Categories and Features

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