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What is Salesforce B2C Commerce?

Connect with your customers anytime and anywhere using our B2C ecommerce solution. Learn how Salesforce B2C Commerce empowers you to design unified and engaging digital shopping experiences, whether in online spaces or at physical locations. Previously known as Commerce Cloud Digital, this platform enables you to engage your target audience and deliver personalized shopping experiences across multiple commerce channels such as web, mobile, social media, and traditional stores. With a suite of powerful features, Salesforce B2C Commerce supports unique digital interactions and facilitates smooth transactions at each point of customer engagement. You can effortlessly launch new websites, tap into new markets, drive sales, and enhance business growth thanks to a plethora of ready-made capabilities. Furthermore, you can address issues like shopping cart abandonment through proven methods such as saved carts, efficient checkout systems, and quick payment solutions. Broaden your reach by merging digital commerce with social media platforms and online communities, including widely-used sites like Instagram and Facebook, to create a comprehensive shopping experience that appeals to consumers. As businesses utilize these resources, they not only improve customer satisfaction but also foster loyalty and encourage repeat purchases, ultimately contributing to sustained success in the competitive market.

What is Confer With?

Confer With is an innovative video commerce platform that empowers your team to provide immediate guidance to customers regarding their purchasing decisions. By creating personalized online shopping experiences, it effectively enhances both sales and customer loyalty. The live video shopping feature enables direct interaction with customers, facilitating upselling, cross-selling, and the addition of special promotions to their carts. Integrating live video capabilities with your eCommerce platform, Confer With grants access to your complete product inventory. This functionality transforms one-on-one video calls into shoppable experiences, allowing you to showcase product images and video demonstrations seamlessly. Furthermore, it enables you to tailor your recommendations, simplifying the shopping process for customers and ensuring they find exactly what they need. Engaging customers in this manner not only boosts conversion rates but also fosters a more interactive and enjoyable shopping environment.

Media

Media

Integrations Supported

Bloomreach
Exposebox
Facebook
GhostRetail
Hypotenuse AI
Instagram
Ketch
Kinective Bridge
Lucidworks
MuleSoft Anypoint Platform
Prefixbox
Quip
RenderDraw Journeys

Integrations Supported

Appointedd
Calendly
JRNI
Magento
Qudini
Shopify
WooCommerce

API Availability

Has API

API Availability

Pricing Information

$25 per month
Billed annually
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/commerce-cloud/ecommerce/

Company Facts

Organization Name

Confer With

Date Founded

2020

Company Location

United Kingdom

Company Website

conferwith.io

Categories and Features

eCommerce

Not specified

Social Commerce

Not specified

Categories and Features

Clienteling

Not specified

Customer Engagement

Not specified

eCommerce Tools

Not specified

Live Shopping

Not specified

Shoppable Video

Not specified

Social Commerce

Not specified

Upsell & Cross-Sell

Not specified

Popular Alternatives

Popular Alternatives