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What is Salesforce B2C Commerce?

Connect with your customers anytime and anywhere using our B2C ecommerce solution. Learn how Salesforce B2C Commerce empowers you to design unified and engaging digital shopping experiences, whether in online spaces or at physical locations. Previously known as Commerce Cloud Digital, this platform enables you to engage your target audience and deliver personalized shopping experiences across multiple commerce channels such as web, mobile, social media, and traditional stores. With a suite of powerful features, Salesforce B2C Commerce supports unique digital interactions and facilitates smooth transactions at each point of customer engagement. You can effortlessly launch new websites, tap into new markets, drive sales, and enhance business growth thanks to a plethora of ready-made capabilities. Furthermore, you can address issues like shopping cart abandonment through proven methods such as saved carts, efficient checkout systems, and quick payment solutions. Broaden your reach by merging digital commerce with social media platforms and online communities, including widely-used sites like Instagram and Facebook, to create a comprehensive shopping experience that appeals to consumers. As businesses utilize these resources, they not only improve customer satisfaction but also foster loyalty and encourage repeat purchases, ultimately contributing to sustained success in the competitive market.

What is Luzern?

Our all-encompassing eCommerce acceleration platform boosts sales, profit margins, and inventory management across diverse channels and regions. Utilizing our cutting-edge technology, we adeptly manage the complex execution elements of eCommerce, delivering quick and flexible solutions on various platforms. With our deep expertise and creative tools, we unlock your eCommerce potential to effectively engage and convert customers, enhance profitability, and enrich the overall brand experience, allowing you to connect with shoppers in their preferred environments. We excel on Amazon and other marketplaces, positioning ourselves as the leading eCommerce accelerator for driving profitable online sales for established brands. Luzern empowers the development of robust and scalable direct-to-consumer (D2C) online stores that showcase your brand, draw in new customers, and turn casual visitors into dedicated buyers. Additionally, Luzern Social Commerce facilitates direct shopping from popular platforms like TikTok, Facebook, and Instagram, further broadening your reach. By leveraging these innovative features, we guarantee that your brand stays competitive and relevant in the fast-changing digital marketplace. Ultimately, our commitment to excellence ensures that your business not only survives but thrives in today’s dynamic eCommerce landscape.

Media

Media

Integrations Supported

Facebook
Instagram
Bloomreach
Exposebox
GhostRetail
Hypotenuse AI
Ketch
Kinective Bridge
MuleSoft Anypoint Platform
Prefixbox
Quip
RenderDraw Journeys

Integrations Supported

Facebook
Instagram
Amazon
Cdiscount
Magento
Shopify
TikTok
Walmart
X (Twitter)
YouTube

API Availability

Has API

API Availability

Pricing Information

$25 per month
Billed annually
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/commerce-cloud/ecommerce/

Company Facts

Organization Name

Luzern

Company Location

Ireland

Company Website

www.luzern.co

Categories and Features

eCommerce

Not specified

Social Commerce

Not specified

Categories and Features

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