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What is Salesforce B2C Commerce?

Connect with your customers anytime and anywhere using our B2C ecommerce solution. Learn how Salesforce B2C Commerce empowers you to design unified and engaging digital shopping experiences, whether in online spaces or at physical locations. Previously known as Commerce Cloud Digital, this platform enables you to engage your target audience and deliver personalized shopping experiences across multiple commerce channels such as web, mobile, social media, and traditional stores. With a suite of powerful features, Salesforce B2C Commerce supports unique digital interactions and facilitates smooth transactions at each point of customer engagement. You can effortlessly launch new websites, tap into new markets, drive sales, and enhance business growth thanks to a plethora of ready-made capabilities. Furthermore, you can address issues like shopping cart abandonment through proven methods such as saved carts, efficient checkout systems, and quick payment solutions. Broaden your reach by merging digital commerce with social media platforms and online communities, including widely-used sites like Instagram and Facebook, to create a comprehensive shopping experience that appeals to consumers. As businesses utilize these resources, they not only improve customer satisfaction but also foster loyalty and encourage repeat purchases, ultimately contributing to sustained success in the competitive market.

What is RetailStack?

RetailStack is a modern commerce solution that integrates traditional and digital retail elements into a versatile structure, effectively connecting customers, products, and transactions across multiple platforms. By reimagining the traditional point of sale, it transforms into a holistic commerce platform that provides a unified view of customer behavior and transaction analytics, enabling businesses to better understand their customers, their buying patterns, and the motivations behind their decisions. Built on an adaptable, cloud-native architecture, it boasts an extensive range of pre-existing features that empower organizations to quickly adapt to changing market conditions while maintaining scalability and optimal performance. Furthermore, it effortlessly includes vital components such as loyalty programs, inventory management, transaction oversight, and stored value capabilities, creating a single source of truth for sales made both in physical stores and online. This all-encompassing strategy not only simplifies business operations but also significantly improves the customer journey across every retail channel, ensuring a seamless shopping experience. Ultimately, RetailStack positions itself as an essential tool for businesses striving to thrive in an increasingly competitive retail landscape.

Media

Media

Integrations Supported

Bloomreach
Exposebox
Facebook
GhostRetail
Hypotenuse AI
Instagram
Ketch
Kinective Bridge
Lucidworks
MuleSoft Anypoint Platform
Prefixbox
Quip
RenderDraw Journeys

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$25 per month
Billed annually
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/commerce-cloud/ecommerce/

Company Facts

Organization Name

RetailStack

Date Founded

2019

Company Location

United States

Company Website

retailstack.com/platform/

Categories and Features

eCommerce

Not specified

Social Commerce

Not specified

Categories and Features

Retail Management

Not specified

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