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What is Salesforce B2C Commerce?

Connect with your customers anytime and anywhere using our B2C ecommerce solution. Learn how Salesforce B2C Commerce empowers you to design unified and engaging digital shopping experiences, whether in online spaces or at physical locations. Previously known as Commerce Cloud Digital, this platform enables you to engage your target audience and deliver personalized shopping experiences across multiple commerce channels such as web, mobile, social media, and traditional stores. With a suite of powerful features, Salesforce B2C Commerce supports unique digital interactions and facilitates smooth transactions at each point of customer engagement. You can effortlessly launch new websites, tap into new markets, drive sales, and enhance business growth thanks to a plethora of ready-made capabilities. Furthermore, you can address issues like shopping cart abandonment through proven methods such as saved carts, efficient checkout systems, and quick payment solutions. Broaden your reach by merging digital commerce with social media platforms and online communities, including widely-used sites like Instagram and Facebook, to create a comprehensive shopping experience that appeals to consumers. As businesses utilize these resources, they not only improve customer satisfaction but also foster loyalty and encourage repeat purchases, ultimately contributing to sustained success in the competitive market.

What is SHOPLINE?

The SHOPLINE online store platform is specifically designed to boost your sales and simplify various processes, ranging from product listings to payments, shipping, and marketing initiatives. Featuring an intelligent responsive web design (RWD), this platform adapts smoothly to any device, enabling you to build a store that reflects your unique vision and brand identity. Don't overlook the importance of social media in your sales strategy; with SHOPLINE Social Commerce, you'll have access to a suite of powerful tools, including Livestream, Chatbot, Message, and Broadcast Center, all aimed at enhancing your sales across social channels like Facebook and WhatsApp. You can easily manage your daily e-commerce operations through the SHOPLINE dashboard, which offers centralized inventory management, efficient order processing, visual reporting, and streamlined returns management. Say goodbye to cumbersome spreadsheets—your sales data is now displayed visually, allowing you to quickly extract valuable business insights and make well-informed decisions. Additionally, it connects with a variety of localized payment gateways and delivery service providers worldwide, further improving your operational efficiency and customer experience. This comprehensive approach allows you to concentrate on expanding your business while SHOPLINE handles the technical intricacies, ensuring that you can devote more time to strategic growth initiatives. As a result, you can confidently navigate the e-commerce landscape with the support of a reliable and user-friendly platform.

Media

Media

Integrations Supported

Facebook
Instagram
AdsPolar
Apple Pay
Bloomreach
ChatDaddy
Common Ninja
Exposebox
GhostRetail
HyperSKU
Kaktus Upsell
Kinective Bridge
MuleSoft Anypoint Platform
PayPal
Prefixbox
Quip
SleekFlow
Swingvy
ThoughtMetric
Visa Click to Pay

Integrations Supported

Facebook
Instagram
AdsPolar
Apple Pay
Bloomreach
ChatDaddy
Common Ninja
Exposebox
GhostRetail
HyperSKU
Kaktus Upsell
Kinective Bridge
MuleSoft Anypoint Platform
PayPal
Prefixbox
Quip
SleekFlow
Swingvy
ThoughtMetric
Visa Click to Pay

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Pricing Information

$44 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/commerce-cloud/ecommerce/

Company Facts

Organization Name

SHOPLINE

Date Founded

2013

Company Location

China

Company Website

shoplineapp.com

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

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