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What is Salesforce Commerce Cloud?

Enhance your eCommerce growth by utilizing Salesforce Commerce Cloud, formerly known as Demandware, which prioritizes customer-centric solutions. Stay ahead of the competition with a versatile commerce platform that seamlessly connects to the world's leading CRM. By integrating Commerce Cloud 360 with Slack, you can improve teamwork, quickly adapt to market shifts, and design a unified customer journey that drives success across various sectors. Increase both your revenue and customer engagement through a fully integrated digital experience that merges data unification, tailored interactions, and revenue enhancement across diverse channels, all supported by automation and AI from a single source of truth. Elevate your conversion rates and nurture brand loyalty with a smooth customer experience that integrates marketing, sales, commerce, fulfillment, service, and beyond. You have the flexibility to select between intuitive click-based options or advanced coding tools to create your perfect solution. Rapid innovation is essential to meet customer demands, allowing you to expand operations on a global scale and respond effectively to fluctuating demand levels. Furthermore, broaden your commerce capabilities through a strong ecosystem of partner applications to enrich your service offerings. This well-rounded strategy equips your business to excel in an increasingly dynamic digital environment, ensuring you're always ready for the next challenge. With continuous improvements and enhancements, your organization can navigate the complexities of the eCommerce landscape with confidence.

What is Luzern?

Our all-encompassing eCommerce acceleration platform boosts sales, profit margins, and inventory management across diverse channels and regions. Utilizing our cutting-edge technology, we adeptly manage the complex execution elements of eCommerce, delivering quick and flexible solutions on various platforms. With our deep expertise and creative tools, we unlock your eCommerce potential to effectively engage and convert customers, enhance profitability, and enrich the overall brand experience, allowing you to connect with shoppers in their preferred environments. We excel on Amazon and other marketplaces, positioning ourselves as the leading eCommerce accelerator for driving profitable online sales for established brands. Luzern empowers the development of robust and scalable direct-to-consumer (D2C) online stores that showcase your brand, draw in new customers, and turn casual visitors into dedicated buyers. Additionally, Luzern Social Commerce facilitates direct shopping from popular platforms like TikTok, Facebook, and Instagram, further broadening your reach. By leveraging these innovative features, we guarantee that your brand stays competitive and relevant in the fast-changing digital marketplace. Ultimately, our commitment to excellence ensures that your business not only survives but thrives in today’s dynamic eCommerce landscape.

Media

Media

Integrations Supported

Affirm
Akeneo PIM
CCH SureTax
CT Mobile
EKOM
ESW
Epicor CPQ
Feedonomics
Flosum
Highstreet
Lengow
LinkedIn
SelluSeller
ShipperHQ
THRON
Tavant Warranty
TikTok Shop
Workato
Zakeke
imgix

Integrations Supported

Affirm
Akeneo PIM
CCH SureTax
CT Mobile
EKOM
ESW
Epicor CPQ
Feedonomics
Flosum
Highstreet
Lengow
LinkedIn
SelluSeller
ShipperHQ
THRON
Tavant Warranty
TikTok Shop
Workato
Zakeke
imgix

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/commerce-cloud/overview/

Company Facts

Organization Name

Luzern

Company Location

Ireland

Company Website

www.luzern.co

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Shopping Cart

Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management

Categories and Features

Amazon Seller Tools

A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Competitor Analysis
Content Management / Optimization
Conversion / ROI Tracking
Customer Data Management
Email Marketing
Feedback Management
Inventory Management
Keyword Tracking / Research
Order Management
PPC Ads Management
Price Optimization
Rank Optimization
Refund Management
Review Management
Sales Tracking / Analysis
Shipping Management
Trend Analysis

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

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