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What is Salesforce Customer 360 Privacy Center?

Access all your information in a single, unified platform that encompasses your customers' permissions for communications through email and text. This allows you to manage the data effortlessly with a single click, making it easy to adjust according to your customers' preferences and any changes in regulations. The Customer 360 Privacy Center streamlines the management of how your Salesforce organization addresses the retention, deletion, anonymization, and transfer of customer data. You can customize its features to align with data privacy laws like GDPR, CCPA, and CPRA. Furthermore, it enables you to securely archive data that is no longer necessary for business operations. With the archiving and retention capabilities powered by Heroku within the Customer 360 Privacy Center, you can easily retrieve and manage this information for future use. In addition, this upcoming feature is designed to offer insights into your data usage and identify individuals who are authorized to access it, thereby improving your grasp of data governance. By promoting compliance and transparency, businesses can build stronger trust with their customers while ensuring the protection of sensitive information. This ultimately contributes to a more robust relationship between businesses and their clientele, reinforcing the importance of data ethics in today’s digital landscape.

What is Pico Privacy?

Pico Privacy has introduced Pico Collect, an innovative solution designed to simplify the management of consumer privacy requests through automation, minimizing errors and enabling teams to focus on higher-level strategic initiatives. The system effectively analyzes incoming privacy-related emails, identifying specific requests and collecting relevant details such as the nature of the request and the linked personal information. All requests are then organized into a centralized platform, making tracking and management straightforward and efficient. Users receive standardized reports that provide a comprehensive overview of weekly privacy requests, organized by categories such as access, deletion, or correction. This streamlined method not only enhances team efficiency but also ensures compliance with regulations regarding data subject access requests. Additionally, it equips organizations to manage consumer privacy with improved precision and responsiveness, which ultimately strengthens trust between businesses and their customers. By adopting such advanced tools, companies position themselves to better navigate the complexities of privacy management in today's digital landscape.

Media

Media

Integrations Supported

Salesforce Customer 360

Integrations Supported

Salesforce Customer 360

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/platform/products/privacy-center/

Company Facts

Organization Name

Pico Privacy

Company Location

United States

Company Website

www.picoprivacy.com

Categories and Features

Categories and Features

Popular Alternatives

Popular Alternatives