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What is Salesforce Data 360?

Data 360 is Salesforce’s advanced data activation platform built to power unified, AI-ready business operations. Formerly known as Data Cloud, it centralizes fragmented enterprise data into a single trusted ecosystem. Its Zero-Copy integration model allows companies to connect directly to existing data warehouses like Snowflake, Databricks, and Google BigQuery without moving data. This architecture eliminates duplication while preserving real-time access to critical information. Data 360 ingests and harmonizes diverse data types, including transactional records, customer interactions, documents, and images. Intelligent identity resolution matches customer records across systems to create unified profiles. Governance tools ensure secure, policy-based data management and compliance. The platform enables dynamic segmentation, predictive analytics, and calculated business metrics. Real-time triggered flows allow organizations to automate actions based on insights. Data can be activated across marketing, service, sales, and advertising platforms. As the backbone of Agentforce, Data 360 provides context-rich intelligence to AI-driven workflows. It transforms enterprise data into a scalable, actionable foundation for growth and innovation.

What is HCL Customer Data Platform (HCL CDP)?

HCL CDP is a powerful platform that consolidates customer data from multiple sources, providing a holistic 360-degree view that enhances analytical insights. Its flexible architecture, detailed data lineage capabilities, and strict compliance with privacy laws make it an attractive option for modern enterprises. 1. Seamless Scalability: HCL CDP is designed to effortlessly accommodate growing data volumes, ensuring peak performance as organizations expand, manage increasing customer interactions, and integrate various data sources. 2. Transparency & Regulatory Adherence: The platform guarantees full transparency in data handling, effectively tracking data flow to comply with regulations like GDPR and CCPA, while its zero-copy architecture enhances security by enabling data access without generating duplicates. 3. Deployment Versatility: Offering a range of deployment options including on-premise, cloud, and hybrid solutions, HCL CDP provides businesses with the freedom to scale without being locked into a single vendor. 4. Integration Capability: HCL CDP easily connects with a variety of CRM and marketing automation systems, as well as analytics tools, making it versatile enough to fit into diverse technological environments. By harnessing these features, organizations can fully leverage their customer data, ultimately facilitating informed strategic decisions and driving business growth. This empowers companies to be more agile and responsive in an ever-evolving market landscape.

Media

Media

No images available

Integrations Supported

.NET
Amazon Aurora
Apache Hive
Azure Database for PostgreSQL
Azure Synapse Analytics
BigCommerce
CAQH
CockroachDB
Eloqua
Google Ads
Google Analytics
GraphQL
HubSpot Customer Platform
Microsoft Dynamics GP
Microsoft Excel
Microsoft Teams
Salesforce
Salesforce Data Loader
Splunk Cloud Platform

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
On-Prem
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/data/

Company Facts

Organization Name

HCLSoftware

Date Founded

2019

Company Location

India

Company Website

www.hcl-software.com

Categories and Features

Categories and Features

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