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What is Salesforce Essentials?

Essentials offers a robust application that merges sales and customer support capabilities into one cohesive platform. Picture an assistant that scales effortlessly to accommodate your diverse requirements — a thousandfold. Consolidate all your customer data in one place for easy access. Oversee your sales journey from the very first interaction to the ultimate agreement without any hiccups. Engage with your customers through multiple channels, including phone, web chat, social media, and email. Operate your business effortlessly from your mobile device. Generate insightful reports and dashboards to showcase critical business metrics in real-time. Furthermore, seamlessly connect with widely-used tools like Dropbox and DocuSign to enhance your workflow even more. This comprehensive solution not only keeps you connected but also boosts your efficiency in managing both customer relationships and sales activities, ensuring that you remain at the forefront of your business operations. With Essentials, your business can thrive in a competitive marketplace.

What is FiveStreet?

Combine all your leads from different channels into a single, streamlined platform for maximum efficiency. FiveStreet's real estate lead management software integrates effortlessly with your current lead sources, turning your phone into a centralized command center. It enables the automatic dispatch of personalized responses to new leads within a minute, allows for the efficient allocation of leads among your team, and helps track who is responsible for each lead. By utilizing FiveStreet, real estate professionals can boost their earnings from online leads through prompt responses, customized interactions, and structured workflows. This software efficiently manages any online lead received through email and is compatible with over 150 vendor leads. You can quickly share leads with your team or designate them to a specific group with a single tap. Moreover, foster team unity with collective access to contacts, communication logs, and a calendar that highlights important dates and tasks to enhance collaboration. By optimizing these processes, FiveStreet not only helps agents focus on closing deals but also enhances overall productivity by reducing the time spent managing leads. Ultimately, this allows agents to provide better service while increasing their chances of success in a competitive market.

Media

Media

Integrations Supported

Gmail
ABBYY Business Card Reader
Airim
Axis LMS
Basecamp
Bombora
CA Flowdock
CamCard
Contruent
FAT FINGER
Magento
Microsoft Outlook
ProProfs Knowledge Base
Qliktag Platform
Retreaver
Salesforce Customer 360
Salesforce Engage
Stackreaction
Zapier
idloom-events

Integrations Supported

Gmail
ABBYY Business Card Reader
Airim
Axis LMS
Basecamp
Bombora
CA Flowdock
CamCard
Contruent
FAT FINGER
Magento
Microsoft Outlook
ProProfs Knowledge Base
Qliktag Platform
Retreaver
Salesforce Customer 360
Salesforce Engage
Stackreaction
Zapier
idloom-events

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/solutions/essentials/

Company Facts

Organization Name

Top Producer Software

Company Website

www.topproducer.com/fivestreet-lead-management/

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Real Estate CRM

Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation

Categories and Features

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

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